Community Health Worker I-AHSO (Hire is Progress-Do Not Apply)

City of Austin • Austin, TX

24d • $22 - $24 • Onsite

About The Position

Under direct supervision, this position provides culturally congruent health education and navigation services. Community Health Workers will work with program staff and community providers to improve health outcomes.

Requirements

• Knowledge of community and family environmental conditions that affect a client’s social adjustment.
• Knowledge of principles of culture, cultural competency, and cultural humility.
• Knowledge of public health and social service resources.
• Knowledge of principles and practices of case management.
• Knowledge of personal computers and word processing software.
• Knowledge of reporting procedures.
• Skill in communicating both orally and in writing.
• Skill in planning and organizing.
• Skill in establishing and maintaining effective working relationships with supervisors, co-workers, officials, clients, providers, regulatory agencies, and the public.
• Ability to demonstrate cultural and linguistic competency.
• Ability to work with and relate to individuals and families from diverse backgrounds and experiences.
• Ability to recognize and address barriers to care that result in better outcomes.
• Ability to plan and share culturally appropriate health information.
• Ability to complete applications for assistance.
• Ability to handle difficult situations with clients, providers, or others in a professional manner.
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
• Ability to maintain strict confidentiality as required by HIPAA and Texas privacy laws.
• Graduation from an accredited high school or equivalent, plus one (1) year of related experience providing services in a community setting.
• Successful completion of the State of Texas Community Health Worker certification within twelve (12) months of employment.

Responsibilities

• Provides culturally congruent health education to clients and groups.
• Assists clients in accessing community resources and other basic need support.
• Identifies client needs and connects client to appropriate resources.
• Identifies and documents cultural and socioeconomic barriers between clients and service providers.
• Identifies target population gatekeepers and outreach sites and conducts community outreach as requested.
• Provides continuous coaching and support for clients to sustain active participation in their personal health management, which may include performing home visits and assisting clients in appointments with primary care providers or other service providers.
• Maintains electronic health records and client information in accordance with HIPPA privacy standards.
• Facilitates communication and coordinates services between service providers and clients.
• Collaborates with other program staff to support continuum of services/care.
• Expands knowledge and understanding of community resources, services, and programs.

Benefits

• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED