The Community Health Worker assesses patient needs and assists with providing access and navigation to inpatient, community-based, and/or clinic-based services to those identified as being at-risk of serious health conditions or high utilization of the Emergency Department based on social determinants of health. The Community Health Worker Assists patients with accessing and navigating inpatient, community-based, and / or clinic-based services to those identified as being at-risk of serious health conditions or high utilization of the Emergency Department based on social determinants of health. Uses person-centered / trauma-informed modalities including motivational interviewing to engage and identify needs. Provides support, services, and ongoing coordination in addition to SMART goals and resource navigation. Accompanies patients to appointments (health / medical, educational, legal, employment-related, or benefits-related,) when needed to advocate and promote recovery and wellness. Facilitates communication and advocates for patients. Maintains documentation on the electronic medical record in hospital system. Interacts with health care resources and providers in both patient care and community settings as a navigator and advocate. Maintains documentation of workflow in the record. These services occur during open care lasting on average six months.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED