About The Position

The Community Health Worker (CHW) serves as a vital member of the interdisciplinary team within the PACE program, supporting the holistic care of older adults. This role focuses on non-regulatory coordination of services for a designated panel of participants, ensuring seamless communication, service delivery, and participant engagement. Working closely with the Licensed Master's-level Social Worker, the CHW helps bridge gaps in care, promote wellness, and enhance quality of life for participants.

Requirements

  • Bachelor's degree in Social Work (BSW) or related human services field
  • Prior experience in community health, elder care, or case coordination preferred
  • Strong interpersonal and communication skills
  • Ability to work independently and collaboratively in a fast-paced, team-oriented environment
  • Familiarity with PACE model of care or integrated care systems a plus
  • Valid driver's license and reliable transportation for home visits

Responsibilities

  • Serve as the primary point of contact for non-clinical service coordination for assigned participants
  • Facilitate communication between participants, caregivers, and the interdisciplinary team
  • Support participants in navigating services such as transportation, home care, meals, and social supports
  • Collaborate with the Social Worker to implement individualized care plans
  • Monitor participant progress and report changes in status or unmet needs
  • Participate in team meetings and contribute to care planning discussions
  • Conduct home visits and community outreach to assess participant needs
  • Educate participants and families on available resources and services
  • Advocate for participant preferences and cultural considerations
  • Schedule and coordinate non-clinical services such as adult day health, personal care, and durable medical equipment
  • Track service delivery and follow up on missed or delayed services
  • Maintain accurate documentation in compliance with organizational standards
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