Community Health Specialist
About The Position
CNS Healthcare is looking for Community Health Specialists to support our Behavioral Health Home (BHH) program by providing community-based integrated physical and behavioral healthcare services to individuals who may have complex and chronic mental illness, substance use, and medical co-morbidity in a fast-paced, interdisciplinary team setting. This position will work with individuals served to enhance access to services and work to achieve goals for mental and physical wellness. We're looking for candidates with prior experience as a medical assistant, community health worker, being a recipient of mental health services. We will provide you with the training and support to become successful in this role and secure certification as a certified Community Health Worker, Certified Medical Assistant, or Certified Peer Support Specialist.
Requirements
- High School Diploma or General Education Diploma (GED)
- Valid and unrestricted Michigan Driver’s License
- Reliable transportation and current proof of auto insurance
- Prior experience as a medical assistant, community health worker, OR being a recipient of mental health services
- Intermediate level experience with computers and Microsoft office products
- Ability to work closely with persons with mental or physical limitations
- Ability to report and record information regarding individual dreams and desires verbally and in writing
- Ability to communicate effectively, professionally, and courteously
- Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
- Intermediate time management, problem solving, customer service, interpersonal, and conflict resolution skills.
- Intermediate presentation, facilitation, collaboration, and team working skills.
- Ability to be forward thinking and take initiative to accomplish goals and objectives of the department
Nice To Haves
- Experience working with persons who are mentally ill in either a hospital or community setting
- Certification as a state-certified peer support specialist (CPSS), medical assistant, or Community Health Worker
Responsibilities
- Coordinate and provide access to individual and family supports, including referral to community social supports.
- Meet regularly with individuals served in office and community settings.
- Meet regularly with the care team to plan care and discuss cases, and exchanges appropriate information with team members in an informal manner as part of the daily routine of the clinic.
- Identify community resources (i.e. social services, workshops, etc.) for patients to utilize and maximize wellness.
- Conduct referral tracking
- Coordinate and provide access to chronic disease management including self-management support
- Implement wellness and prevention initiatives
- Facilitate health education groups
- Provide education on health conditions and strategies to implement care plan goals including both clinical and non-clinical needs
- Complete all required documentation completely, accurately, and in accordance with CNS policy
- Develop and implement Person Centered Plans for Individuals consistent with guidelines established by OCHN, DWIHN, and other funding and accrediting entities
- Establish collaborative relationship with Individuals
- Utilize motivational interviewing strategies and a trauma-informed approach to engage with individuals and deliver services
- Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
- Participate in and promote departmental and agency quality improvement initiatives.
- Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
Benefits
- Comprehensive medical insurance options
- Employer-paid benefits including dental, vision, life, and short-term disability insurance
- Retirement program with generous company default contribution and match
- Generous PTO program starting at 18 days annually
- 16 paid holidays, including 3 floating holidays
- Paid parental leave
- Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
