Community Health Representative - HYBRID - (Sault)

MyMichigan HealthSault Ste. Marie, MI
Hybrid

About The Position

The Community Health Worker is a frontline liaison between MyMichigan Health and the communities they serve. This position is responsible for serving as a link between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. This person will build a trusting relationship with individuals and families in our community and will be a key member of our patient-centered health teams and community collaborations.

Requirements

  • High School Diploma or GED
  • Community Health Worker Core Competency certification is required within 6 months of hire or transfer.
  • Demonstrate competency in Microsoft Windows.
  • Strong written and oral communication skills, including preparation and report presentation.
  • Knowledge of personal computers, PC applications, MS Word, Excel, PowerPoint and Project.
  • Must be self-motivated, strong problem solver, and detail-oriented.
  • Effectively communicate with community members, partners and stakeholders.
  • Communicating health information using culturally appropriate terms and concepts.

Nice To Haves

  • Community Health Worker certification preferred.
  • Experience with community health, public health or related field.

Responsibilities

  • Communicate directly with patients to access social needs.
  • Assist patients and families in removing barriers to meeting social needs by connecting them with appropriate community resources and assist in navigating internal and extern systems.
  • Promote wellness by providing locally and culturally appropriate information to patients.
  • Refer and link to preventive services through health screening and health care information.
  • Support care team needs in provider offices as appropriate to meet payor metrics and billing guidelines.
  • Assist patients as part of the care team in self-management of chronic illness and medication adherence.
  • Advocate for patients when needed.
  • Navigate individuals with the knowledge, skills and expanded resources to obtain healthcare at the right time and right place.
  • All other duties as assigned.
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