Community Health Navigator

Versiti•Milwaukee, WI

About The Position

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the supervision of the Senior Manager of Community Education, the Community Health Navigator (CHN) will promote health and improve the well-being of individuals by assisting community members in navigating and accessing community services and resources. The CHN will raise awareness about the significance of blood, organ, and tissue donations, specifically from traditionally under served populations. Additionally, the CHN will be responsible for supporting programs focused on chronic diseases, such as Sickle Cell Disease and Kidney Disease. Casual - 19 work hours per week, some evenings and weekends. non exempt role (hourly) evening and weekend shift differentials apply Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Requirements

High School Diploma
High school diploma or equivalent required
1-3 years Community Health Worker Training/Certification must be successfully completed within 24 months of employment required
1-3 years Experience in community education, health, community education or advocacy, or social service required
Effective interpersonal and communication skills and ability to communicate and collaborate with others in challenging and stressful situations required
Thorough grasp of patient’s needs and flexibility to work independently and with a team required
Active listening skills required
Effective organizational skills with the ability to prioritize and handle multiple tasks at one time while maintaining attention to detail required
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required required
Must have basic mathematical aptitude required
Ability to apply judgment to written or oral instructions required
Ability to learn/utilize computer applications such as Impact 211, Intranet site, knowledge of social media required
Valid driver's license required
Computer (desktop, laptop, tablet) required
General office equipment (computer, printer, fax, copy machine) required
Microsoft Suite (Word, Excel, PowerPoint, Outlook) required required required

Responsibilities

Plans and prepares marketing strategies with Sr. Manager, Community Education
Educates and builds awareness of Versiti’s mission of blood donation, tissue and organ procurement
Assists targeted community with basic social service needs, including: access to health and dental providers, emergency, housing, transportation, and mental health, safety
Maintains comprehensive electronic client files (including client notes, release of information, etc.), complete and submit monthly reports documenting activities, service plans, and outcomes achieved
Guides patients and provides service plans for effective management of chronic health conditions and self-care (Sickle Cell and Kidney Disease)
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures