Community Health Advocate

CommonSpirit Health • Stockton, CA

4d

About The Position

As a Certified Community Health Worker (required certification within 1 year of employment), the Community Health Advocate (CHA) is responsible for working in conjunction with patients, providers, interdisciplinary teams, and community based health and social service providers to provide education, outreach, and linkage services to patients with an identified social, behavioral, physical, and/or mental health need to improve the individual's overall health outcomes. The Certified Community Health Advocate will operate across diverse settings, including hospital inpatient and outpatient departments (like the Emergency Department), community clinics, and patient homes to reach those in need where they are. Their role encompasses healthcare navigation, screening for health-related social needs, connecting individuals to social service resources and referrals, and delivering general health education. These efforts aim to promote prevention through enhancing health access, improving disease self-management, and boosting health literacy. The CHA will work closely with multidisciplinary teams to support patients from varied backgrounds, considering age, gender, race/ethnicity, language, socioeconomic status, and health status. This support extends to diverse populations such as mothers and infants, Emergency Department patients, and inpatients transitioning home or to other environments. Services provided by the CHA will include transitional care support, short-term case management, healthcare navigation to facilitate access, health education (with materials) for smoother care transitions and care continuity, and preventive services. Maintaining accurate and timely documentation and data collection is crucial for the CHA along with meeting caseload productivity goals for billing and ensuring position sustainability.

Requirements

• Two years of healthcare and/or community-based work experience that would demonstrate attainment of the requisite job knowledge/abilities.
• CHW certification (12 - months).

Nice To Haves

• Experience with Cerner or Epic.

Responsibilities

• Provide education, outreach, and linkage services to patients with identified needs.
• Operate across diverse settings, including hospitals, clinics, and patient homes.
• Healthcare navigation
• Screening for health-related social needs
• Connecting individuals to social service resources and referrals
• Delivering general health education
• Promote prevention through enhancing health access, improving disease self-management, and boosting health literacy.
• Work closely with multidisciplinary teams to support patients from varied backgrounds.
• Provide transitional care support, short-term case management, and healthcare navigation.
• Maintain accurate and timely documentation and data collection.
• Meet caseload productivity goals for billing and ensuring position sustainability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed