Community Habilitation Coordinator

Ibero-American Action League, Inc.•City of Rochester, NY

6d•Hybrid

About The Position

The Community Habilitation Coordinator is responsible for coordinating, monitoring, and supporting services that help individuals with intellectual and developmental disabilities develop skills for independence and community integration. The coordinator ensures services are person-centered, compliant with OPWDD regulations, and aligned with each individual’s Life Plan. This position reports directly to the HCBS Supervisor and establishes and maintains good working relationships with other staff from other service delivery agencies as well as staff from other IBERO programs. The role involves monitoring service delivery, ensuring compliance with regulations, meeting monthly with the supervisor, attending training, researching and linking clients with appropriate services, and completing individualized service plans and progress reports. The coordinator also provides advocacy and support, schedules and supervises Community Habilitation staff, conducts satisfaction surveys, ensures staff training and documentation, addresses performance concerns, and monitors service quality and compliance with health and safety standards. Field visits and observations of staff are also part of the role, along with identifying areas for improvement, assisting with staff scheduling, and tracking service utilization. This position holds a relatively high degree of independence within the framework of the agency's policies and procedures, requiring resourcefulness, initiative, and understanding of management systems and interpersonal relations.

Requirements

Minimum of 3 years’ experience working with OPWDD regulations and policies.
Bilingual English/Spanish.
Must possess a valid NYS driver's license and meet Ibero's Vehicle Operator Requirements.
Knowledge of OPWDD regulations and person-centered planning.
Strong organizational, communication, and leadership skills.
Ability to work independently and collaboratively.
Ability to support a person's unique capacities, personality and potential.
Ability to get to know a person through assessment/discovery.
Ability to promote advocacy with the individual.
Ability to facilitate personal growth and development.
Ability to facilitate support and services.
Ability to build and maintain relationships.
Ability to create meaningful communication.
Ability to develop professional relationships.
Ability to exhibit professional behavior.
Ability to show respect for diversity and inclusion.
Ability to create meaningful documentation reports.
Engagement in education, training and self-development activities.
Organizational participation.
Ability to exhibit ethical behavior on the job.
Ability to promote positive behavior and support.
Ability to support health and wellness.
Ability to prevent, recognize and report abuse.
Ability to support crisis prevention, intervention and resolution.
Ability to support safety.
Ability to ensure safety of individuals during environmental emergencies.
Ability to support people to live in the home of their choice.
Ability to support active participation in the community.
Ability to support employment, education and career goal attainment.

Nice To Haves

Associate's in Human Services or related field.

Responsibilities

Coordinate, monitor, and support services that help individuals with intellectual and developmental disabilities develop skills for independence and community integration.
Ensure services are person-centered, compliant with OPWDD regulations, and aligned with each individual’s Life Plan.
Report directly to the HCBS Supervisor.
Establish and maintain good working relationships with other staff from other service delivery agencies as well as staff from other IBERO programs.
Monitor service delivery to ensure goals and outcomes are being addressed.
Assure all procedures are implemented as required by Federal, State, Agency and Program regulations, policies, and procedures.
Meet monthly with immediate supervisor to report any issues or concerns, review the past weeks and plans for the following month.
Attend formal and informal training sessions in/outside the agency.
Research and link clients with appropriate services.
Complete a written individualized service plan for each participant and update every six months.
Submit reports on activities and related duties monthly to Director.
Develop individual’s progress towards goals as included in the individual service plan.
Provide advocacy and support services to individuals and their families as needed.
Responsible for scheduling and supervising Community Habilitation staff.
Complete individual satisfaction survey to receive feedback on services rendered.
Ensure staff are trained and follow service plans and documentation requirements.
Address staff performance concerns promptly and professionally.
Ability to work with individuals with different cultural backgrounds.
Complete and update written documentation monthly.
Be available to work outside of regular scheduled work hours as needed.
Monitor service quality and ensure compliance with health and safety standards.
Conduct field visits and observations of staff providing services.
Identify areas for improvement and implement corrective actions.
Assist with staff scheduling and coverage as needed.
Track service utilization and ensuring authorized hours are met.
Perform any other duties assigned by supervisor.