Community & Guest Services Manager

American Alpine Club•Moose, WY

3d•$21 - $25•Onsite

About The Position

The AAC has one opening for the Community & Guest Services Manager position at the Grand Teton Climbers’ Ranch (GTCR) for the 2026 season. This position is full-time, seasonal, from Mid-May through Mid-September of each year. Housing is provided on the property, and all staff are required to live on site throughout the season. GTCR Managers are expected to function in support of and at the direction of the Lodging Director.

Requirements

Passion for the mission of the American Alpine Club
Are able to communicate effectively among a diversity of lived experiences and identities
Are able to represent the AAC in a professional manner at all times
Have experience with guest or client services
Have an acute attention to detail
Are competent with Google Suites
Are creative and eager to learn and grow new skills
Are at least 21 years of age

Nice To Haves

ability to execute minor repairs and use simple power tools
CPR / First Aid / AED Training

Responsibilities

Check-in guests and collect fees
Provide Ranch and National Park information to guests
Promote and sell merchandise
Monitor the ranch email daily for timely communication
Maintain a positive working relationship with the all GTCR staff and the National Park Service
Assist in local storytelling initiative to amplify voices on the national level
Clean the shower-house, cabins, and bathrooms regularly
Maintain the grounds and general landscaping
Keep the Ranch free of trash and other debris
Monitor the plumbing systems and electrical systems for issues
Monitor for animal and pest control
Promote a positive working environment for all GTCR staff.
Collaborate with the Facility & Grounds Manager to successfully operate the Ranch.
Have familiarity with the agreement between the AAC and the NPS in order to satisfy necessary conditions such as cleaning processes, maintenance and repair reports, and risk management
Be present during all inspections and communicate effectively to satisfy any questions that may arise
Perform administrative tasks as required for NPS reporting including but not limited to guest feedback and annual accomplishments report
Facilitate new and existing community programming events by engaging with the local community, submitting requests to the NPS where appropriate.
Participate in daily accounting, monthly deposits, inventory, expense and reimbursement tracking as required