Community Outreach Specialist

Greater Good Health • Billings, MT

19d • $45 - $50 • Onsite

About The Position

As a Specialist, Community Engagement at Greater Good Health, your primary focus will be on generating new patient leads by building and nurturing relationships within the community. You will actively represent GGH, working to expand our presence, foster partnerships with local community organizations, to ultimately encourage individuals to seek care through GGH. In addition to community outreach, you will host and coordinate events (in- and out- of the clinic) to engage potential patients and increase awareness of GGH’s services. Your goal is to create a pipeline of qualified leads through strategic engagement that fosters trust, informs about GGH’s value, and drives new patient acquisition and referrals.

Requirements

• Self-starter with a strong sales mindset - proactively pursues opportunities, demonstrates drive and resilience, and consistently leads with integrity and professionalism
• Confident in prospecting and engaging customers face-to-face and converting leads through persistence and ethical sales practices
• Strong interpersonal and communication skills for building relationships and representing GGH in the community.
• Ability to coordinate events and manage logistics, from setup to breakdown.
• Strong organizational skills with the ability to track and analyze outreach efforts to support data-driven decision-making.
• Comfortable working independently and interacting with various local stakeholders such as healthcare providers, legislators, and community leaders.
• Ability to work outside of regular office hours, including evenings and weekends, to attend community events.

Nice To Haves

• Previous sales experience in service-based offerings; prospecting and in-person canvassing experience a plus
• Previous experience in community outreach, event coordination, and/or local insurance agents.
• Knowledge of the healthcare industry or working with senior care facilities.
• Experience with social media management is a bonus (Facebook or other platforms).

Responsibilities

• Engage with older adults in the community, and local community partners (ancillary providers, senior living communities, etc.) to build awareness of GGH and encourage referrals. This will include in-person community outreach (40% of the role) through activities like flyering, swag distribution, and face-to-face meetings.
• Act as the primary host for all community room events in- & out- of the clinic. Responsibilities include event planning/creation, greeting & signing-in attendees, coordinating logistics, and setting up and breaking down events. Work with the central team for additional support when needed.
• Represent GGH at external events, such as fairs, festivals, conferences, and local sports events. Secure opportunities for GGH’s presence, manage event logistics, and act as the primary point of contact and host for the event.
• Maintain visibility of community engagement activities, including number of events & community orgs you’re engaging with ultimate goal of tracking the number of referral and leads generated. Use data to inform and improve future community outreach strategies.
• Manage GGH’s local social media presence (Facebook page), and ensure high visibility by promoting the brand and attending community events with promotional materials, such as tents, banners, tables, and chairs.

Benefits

• Competitive Compensation Package: We offer a competitive compensation package to recognize your valuable contributions and ensure your financial security.
• Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available.
• Paid Time Off: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones.
• 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement.
• Wellness Resources: Access wellness resources, including BetterHelp, the Calm app, and Quarterly Wellness Events, to support your physical, mental, and emotional well-being.
• Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate.
• Short-Term Disability Coverage: Gain additional financial security with voluntary short-term disability (STD) coverage. This benefit provides a percentage of your salary during periods of illness or injury that prevent you from working for a set period of time.
• Collaborative and Supportive Community: Join our collaborative and supportive GGH Nurse Practitioner Community, with dedicated care coordinators and MD advisors, to foster professional growth and success.
• Malpractice Coverage: Rest easy knowing you're covered with malpractice insurance ensuring peace of mind as you provide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees