Community Engagement Specialist

Wendover Management • Jacksonville, FL

25d • Onsite

About The Position

Join Wendover as a Leasing & Community Engagement Specialist – Support a thriving community. Shape exceptional experiences. What You’ll Do As a Leasing & Community Engagement Specialist at Wendover , you’ll be at the heart of creating a vibrant, welcoming community where residents feel at home from day one. You’ll lead leasing efforts with warmth and professionalism, and collaborate with your team to foster engagement, connection, and care across every resident interaction. From supporting marketing and events to coordinating concierge services and managing key administrative tasks, you’ll bring Wendover’s care-first culture to life every day. This role reports to the Community Manager and works in close partnership with the site team to support overall property performance and resident satisfaction.

Requirements

• High school diploma or equivalent required
• Experience in property management, leasing, or residential customer service
• Proficiency with Microsoft Office, property management systems, and platforms like Instagram, TikTok and Facebook
• Exceptional communication and interpersonal skills
• Highly organized with strong time management abilities
• A service-first mindset and the ability to collaborate across departments
• Professional presence, adaptability, and a proactive attitude
• A strong sense of pride in your work and a heart for service
• A keen eye for detail and a proactive mindset toward safety and presentation
• Promote a collaborative culture rooted in respect, ownership, and accountability

Responsibilities

• Lead leasing and renewal activities—from tours and applications to documentation and follow-up
• Assist with rent collection, tracking unit availability, and maintaining accurate leasing records
• Collaborate with the Community Manager to plan and execute resident events, engagement efforts, and referral programs
• Coordinate concierge services, resident requests, and third-party vendors to enhance the resident experience
• Support social media content, community updates, and local marketing efforts to attract new residents
• Manage the community activity calendar, track participation, and foster partnerships with local organizations
• Ensure community spaces and model units meet high standards of quality, cleanliness, and presentation
• Assist with administrative tasks such as answering phones, recordkeeping, and resident communication
• Help uphold a safe, respectful, and service-oriented environment for residents, team members, and guests
• Work collaboratively across teams and contribute to a positive, respectful community environment
• Collaborate with office staff on community projects or resident needs as requested
• Embrace our shared responsibility culture—where every team member plays a role in safety, service, and success

Benefits

• Compensation includes competitive base pay and performance-based bonuses!
• Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level
• Dental & Vision Insurance
• Health Savings Account (HSA) for HDHP plans
• Flexible Spending Accounts (FSA)
• Short-Term & Long-Term Disability
• Life Insurance
• Employee Assistance Program (EAP) for mental and emotional well-being
• Generous Paid Time Off (PTO)
• Paid Holidays
• Additional time off for community engagement or personal development
• 401(k) Retirement Plan with 100% company match up to 3% of your salary
• Rent Discounts at select Wendover communities
• Ongoing Learning & Tuition Reimbursement
• Opportunities for Career Advancement and Leadership Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees