Community Engagement Specialist - Canoga Park, CA

GIRL SCOUTS OF GREATER LOS ANGELES • Los Angeles, CA

2d • Onsite

About The Position

The Community Engagement Specialist is responsible for developing and executing effective recruiting strategies to increase awareness and participation in Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith-based institutions, and other community constituents. They are responsible for securing adult volunteer participation through community cultivation, lead generation and follow-up in assigned geographical area.

Requirements

• Outstanding Interpersonal and Communication Skills. Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Excellent selling, communication, and negotiation skills.
• Customer Responsiveness. Seeks and acknowledges the views and ideas from customer (internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
• Project Management. Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines, formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipate issues, obstacles, or opportunities that may impact plans or actions; establish courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
• Excellent independent decision-making skills and strong resourcefulness.
• Proven record of functioning as a self-starter who can work independently with minimal oversight and take initiative; demonstrated flexibility, adaptability, self-management, and organization.
• Highly motivated and target driven with a proven track record in sales.
• Ability to create and deliver presentations tailored to the audience needs.
• Must be able to work a flexible schedule including evenings and weekends
• Ability to adapt to changing situations
• Ability to use technology and learn new technology applications
• Must successfully complete a criminal background check
• Must be able to commute an average of 400- 600 miles a month
• Valid California driver’s license, access to reliable transportation, and proof of insurance
• Comply with state-mandated reporter training
• Attend GSGLA signature events and/or other activities as assigned
• The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others.

Nice To Haves

• English/Spanish bilingual oral and written communication (optional)
• Knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation and use of market data).
• Experienced in sales process and management of leads.
• Proven experience in setting ambitious goals with energy and confidence to drive to achieve those goals.
• Volunteer Experience preferred

Responsibilities

• Responsible for achieving key recruitment targets critical to the attainment of the council’s goals for girl and adult membership through implementing membership strategies in assigned areas.
• Designs and implements a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.
• Creates and implements membership recruiting marketing strategies relevant to the council’s strategic plan and annual business plan including cultivating and organizing communities to result in increased girl and volunteer leads.
• Prepares action plans and schedules to identify specific targets and to project the number of contacts to be made to result in meeting membership goal.
• Prepares a variety of status reports, including activity, follow-up, and adherence to goals.
• Plans and implements recruitment activities/events.
• Represents Girl Scouts of Greater Los Angeles at local events, fairs and festivals.
• Utilizes the council’s customer relationship management system to support pursuance and conversion of leads throughout the recruitment process.
• Follows-up on new leads and referrals resulting from field activity in a timely fashion.
• Tracks and follows up on progress of potential leaders, through completion of onboarding process.
• Seeks new opportunities and maintains relationships with area schools, school districts, community organizations, agencies and leaders, educators and faith-based institutions to increase awareness of and participation in Girl Scouting.
• Cultivates relationships with appropriate community leaders, organizations, and businesses to support recruitment efforts within targeted areas to positively impact membership growth.
• Provide and ensure professional, superior customer service is provided to all internal and external customers.
• Recruits Service Unit Recruiters and school organizers to maximize recruitment efforts in assigned areas.
• Works with troops to recruit members to ensure that minimum girl capacity is met.

Benefits

• Employees of GSGLA receive a competitive benefits package and paid time off, including: "Refresh Mondays" - the closure of its offices the second and fourth Monday of every month.
• Medical
• Dental
• Vision
• Life and pet insurance
• Employee Assistance Program
• 403(b) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level