Bilingual Community Engagement Specialist

Dynamic Workforce Solutions•Omaha, NE

5h•$19 - $21•Onsite

About The Position

The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs.

Requirements

High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience.
Significant demonstrable experience in business-to-business marketing or work in a community-based organization.
Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral.
Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions.
Bilingual (Spanish/English) required.
The ability to maintain confidentiality is a must.
Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access.
Must be accustomed to working in a complex, fast-paced and confidential work environment.
Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner.
Superior attention to detail is a must.
Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity.

Nice To Haves

AA or BA preferred.

Responsibilities

Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs.
Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc.
Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs.
Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment.
Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions.
Contact participants and/or employers on a regular basis to verify and document placement/retention in employment.
Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule.
Assist individuals with understanding and completing program enrollment Conduct eligibility
Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads.
Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools.
Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education.
Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures.
Utilize Extreme Customer Service behaviors in all interactions with internal and external