Community Engagement Partner - Champaign, IL

Rosecrance Behavioral Health • Champaign, IL

1d • Onsite

About The Position

The Community Engagement Partner works closely with behavioral health operational leadership to promote utilization of Rosecrance Community - state-funded, uninsured, and CCBHC program services. This role identifies strategic opportunities and maintains strong community visibility to drive awareness and engagement across key populations and referral sources. Catchment areas include Winnebago, Stephenson, Jo Davies (and others, as assigned).

Requirements

• Bachelor’s Degree in Human Services, Marketing, Business or related field
• Experience in marketing, public relations, and/or behavioral health treatment
• Ability to present and coordinate seminars, trainings, and lectures for referral sources and community resources
• Excellent verbal and written communication skills and ability to interact with referral sources
• Ability to work within a team and independently
• Excellent organizational skills
• Ability to work within a customer relations management tool
• Windows-based computer experience or training
• Valid driver’s license and ability to meet agency insurance requirements
• Belief in the mission and vision of Rosecrance

Responsibilities

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Partner with operational leaders to align outreach and marketing efforts with behavioral health program goals, especially those related to CCBHC and state-funded/uninsured services.
• Serve as a communication bridge between community stakeholders and operational leadership, ensuring feedback and opportunities are shared promptly.
• Provide input for overall marketing plan and strategies.
• Maintain a visible and proactive presence at community events, forums, health fairs, and stakeholder meetings related to mental health, substance use, and underserved populations.
• Conduct community presentations in collaboration with operational teams.
• Promote awareness of services available to uninsured and underinsured individuals, including those funded through Medicaid, grants, or CCBHC initiatives.
• Respond to client calls/inquiries regarding services and connect to services.
• Serve as a resource for affiliate clinical teams in relation to providers that may be appropriate for clients at discharged.
• Outreach to professional and community referents to direct business towards relevant Rosecrance programs.
• Represent Rosecrance within assigned territory
• Develop a marketing plan which includes research and market analysis, as well as plan for growth and connection.
• Submit monthly activity report, which includes, but is not limited to, events participated, new relationships built, areas of opportunity, and needs/barriers
• Track and report outreach impact as it relates to CCBHC benchmarks and organizational objectives.
• Serve as a member of the leadership team, and participate in all team meetings, duties and activities as assigned, as well as, partnering with the Business Development department.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients, and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees