Community Engagement & Operations Specialist

Panasonic • Newark, NJ

99d • $72,000 - $82,000

About The Position

Panasonic seeks a Community Engagement & Operations Specialist to assist the Office of Social Impact and Inclusion’s purpose-driven strategy. This role includes responsibility for the employee volunteerism portfolio, budget and accounting oversight, social impact data collection and evaluation, support for business impact groups and other DEI initiatives, and other special projects. This is a full-time, exempt role.

Requirements

• Bachelor’s Degree required; Master’s Degree preferred.
• Ideally 5+ years of relevant experience, preferably in a highly visible setting and working with senior management.
• Excellent project management and process improvement skills. PMP Certified preferred.
• Strong interpersonal skills, including the ability to work collaboratively across various lines of business and proactively cultivate relationships with a diverse range of internal and external partners.
• Ability to adapt and prioritize effectively around changing deadlines, and flexibility to support other business functions when required.
• Outstanding interpersonal skills, a professional and collegial demeanor, and ability to exercise diplomacy.
• Ability to handle confidential matters on a regular basis.
• Demonstrated ability to develop strategy and think critically across a range of issues and topic areas.
• Sound judgment and problem-solving skills with a commitment to continual learning.
• Proactive and effective problem-solving capabilities to handle potentially complex problems and resolve conflicts.
• Strong communication, written and verbal, persuasion, and negotiation skills to effectively communicate with all levels of personnel up to executive level both internally and within the customer organization.
• Must be able to conduct research and communicate findings effectively.
• Ability to interface effectively and professionally working with people on all levels internally and externally.

Responsibilities

• Manage the strategy and execution of tracking systems for impact data, ensuring accurate collection, analysis, and reporting of key metrics to senior management.
• Lead the development of presentations and proposals that demonstrate business value add of volunteerism and grantmaking for business leaders to promote continuous company buy-in.
• Oversee data collection from various stakeholders in an Impact Dashboard which is presented to senior management to demonstrate the results of volunteering and grantmaking efforts.
• Act as the key point of contact with the different in-house Panasonic analytics teams to gather and provide thought leadership on impact data collection.
• Manage survey design, execution & analysis.
• Manage Panasonic North America’s volunteering strategy and initiatives, such as goal setting, metric tracking, event hosting, and volunteer related partnerships.
• Develop and implement flagship volunteer programs in honor of major occasions and holidays.
• Build and nurture strong relationships with key external and internal senior stakeholders including business leaders, community partners, and employee managers.
• Perform volunteer outreach and recruitment and work alongside the marketing department to disseminate recruitment message and announcements.
• Build/maintain relationships with volunteers, business impact groups, business leaders and nonprofit counterparts.
• Create outreach materials for individuals and partner organizations.
• Collect, organize, and analyze data trends of Panasonic volunteering.
• Assist the OSII team with myriad projects, such as goal alignment, budget planning and reporting, metric development, and other projects.
• Assist in the onboarding of new staff and maintain organizational chart accordingly and other pertinent leadership documents.
• Provide thorough and detail-oriented planning and support to executive-level meetings and special events including logistics, materials, presentations, taking minutes and follow-up on action items.
• Manage vendor relationships, process invoices, check requests, and other expenses as needed.
• Support and engage Business Impact Groups (BIGs) by providing strategic guidance, resources, and operational support to ensure alignment with corporate employee experience and engagement initiatives.
• Collaborate with HRIS and HR teams to streamline data collection processes, integrate Inclusion metrics into reporting systems, and develop tools that support data-driven strategies.
• Partner with the Culture & Inclusion Advisory Board to provide administrative and strategic support, coordinate meetings, and ensure timely follow-up on action items and initiatives.
• Develop and implement resources and tools for BIG leaders to track progress, share best practices, and foster collaboration across groups.
• Lead or provide support for special projects for the OSII team.
• Offer admin support and attend meetings and volunteer events.
• Write and research tasks, including drafting memos and performing research for presentations and projects, and evaluating data.

Benefits

• Competitive compensation package
• Comprehensive benefits
• Pet Insurance
• Paid Parental Care Leave
• Employee Referral Program
• Educational Assistance
• Flexible Work Program
• Volunteer time Off
• Casual Dress Code
• Total Well Being Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees