Community Engagement Navigator (Mobile)

Advocates•Lexington, MA

5d•$21

About The Position

Starting rate $21/hour The Community Engagement Navigator is a mobile, person‑centered, community‑impact role designed for someone who believes in the power of dignity, inclusion, and possibility. In this position, you’ll support brain injury survivors as they rebuild skills, confidence, and independence. You’ll empower individuals to explore meaningful community living options, make informed choices, and actively shape the lives they want to lead. By forming authentic, trusting relationships, and learning each person’s story, you’ll help connect them with and maintain connections with vital community resources— including public benefits (health care, housing, transportation, financial security, food security), technology, volunteerism, employment, and social, leisure, and recreation opportunities. You’ll accompany individuals and groups on community outings that build comfort and independence, collaborate with an interdisciplinary team committed to person‑centered care, and spark social connection by helping people discover activities that bring joy and purpose. Along the way, you’ll assess needs and wants of the individuals to develop meaningful 1:1 and group programming, identify and implement support strategies that promote independence, document visits, progress, and goals with clarity, accuracy, and timeliness, and act as a knowledgeable guide as individuals navigate the community around them. This isn’t just a job—it’s an opportunity to walk alongside someone as they rediscover their strengths, reimagine what’s possible, and create a life filled with purpose and connection. If you’re passionate about empowering others and driven by meaningful work that transforms lives, this is where you can shine. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference?

Requirements

Must be able to perform each essential duty satisfactorily.
Must have sensitivity to the needs of the population.
Strong computer knowledge.
Strong analytical, numerical and reasoning abilities.
Must have excellent interpersonal skills and ability to work as part of a team.
Ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
Must hold a valid drivers’ license.
Must have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Nice To Haves

BA/BS degree preferred with 1 year experience in the field, preffered. (All related volunteer, internship and employment experience will be considered) ( Psychology, social work, special education, recreation therapy, communication sciences and disorders, sociology, kinesiology/exercise science graduates and pre-med gap year candidates encouraged to apply)

Responsibilities

Responsible for the delivery of client services, to include intake, service planning, life skills training and coordination of other services to achieve client goals.
Provide support and supervision to the brain injury survivor.
Provide transportation and training around utilizing transportation to brain injury survivors, to meet the survivor’s service needs.
Document monthly progress toward identified goals.
Maintain ongoing communications with program/agency staff and service providers.
Provide crisis intervention and access emergency services to clients as needed.
Identify and address community integration issues for clients on caseload or as designated.