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The incumbent will lead the Community Engagement Division within the Department of Communications and Community Engagement. The incumbent will work with the department director to create and implement the city's community engagement strategic plan. The plan will outline how the city will engage with the existing community networks, identify disengaged populations, and build community partnerships by developing avenues for the city to receive input, disseminate information, and collaborate and collect feedback from the community. In addition to working with city departments to implement the community engagement strategic plan, the incumbent will create community engagement opportunities for the Mayor and Council. The incumbent will be responsible for facilitating collaboration between the Community Engagement Division and the Communications Division to determine which outreach tools to use for the city's community engagement efforts. The incumbent will supervise the work of staff who engage with the community on projects and programs and other initiatives. The incumbent is responsible for performing difficult professional and intermediate administrative work, acting as an ombudsperson and liaison between neighborhood groups and the City of Rockville. The work includes identifying and communicating the community's needs and concerns to city departments, as well as assessing, coordinating, and facilitating the delivery of information on city projects, programs, and services to create a process of engagement with the community. This role involves taking a proactive and occasionally influential approach to develop strategies that improve information flow and resident participation. It also requires keeping all relevant parties informed about ongoing neighborhood projects, issues, and planning and development initiatives. The position involves developing and implementing programs and has significant implications for service delivery. Regular attendance at evening and weekend meetings is required.
