Community Engagement Manager

Breakthrough T1D • West Palm Beach, FL

105d

About The Position

As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes. Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it. The Community Engagement Manager (CEM) is a dynamic leader who activates strategies designed to advance the organization’s mission by expanding our reach into the community; managing volunteers to amplify programming across the territory’s geography; and ensuring all territory activities are in alignment with organizational goals and guidelines. By building and activating the pipeline of newly diagnosed supporters and engaging healthcare providers (HCPs) to advance the distribution of Breakthrough T1D resources, the CEM supports revenue generation and growth of our supporter base. The CEM supports over 4M households and collaborates with over 25 HCPs. This individual is a high-impact, high-energy team player who can effectively bring the mission to life within the community through collaboration, cultivation, inspiration, and engagement. They will implement activities to support organizational strategies through their work to drive optimal results and actively demonstrate and promote enterprise-wide mindsets. As one of the top performing Territories in the country, the Florida Territory plays a vital role in the organization’s success. The Florida territory has 19 staff, 6 Chapter Boards and 12 events collectively driving over $8 million in total net revenue. This position is on a hybrid work model (Naples office) 2 days a week in office and remotely in the field 3 days a week. Remote eligibility would be considered. The ideal candidate must reside in greater Naples, Palm Beach, Ft Lauderdale or Miami, FL. Spanish speaking is a plus.

Requirements

• 3-5 years of community building and engagement experience in a complex, mission-driven organization.
• Experience working directly with large- and small-scale community events; healthcare based organization highly preferred.
• Strong relationship-building skills with demonstrated experience in organizing community initiatives.
• Knowledge of fundraising through peer-to-peer and signature event activities.
• Experience partnering with strong and active volunteers.
• Demonstrated high degree of energy, integrity, courage, empathy, and creativity.
• Proven ability to maintain an extensive network of strategic relationships.
• Ability to be an enthusiastic spokesperson/representative of Breakthrough T1D’s mission.
• Clear communicator with ability to inspire others.
• Demonstrated ability to multi-task, establish priorities, and work in a fast-paced environment.
• Proficient with MS Office and constituent management databases.
• College degree or equivalent combination of education and experience.
• Ability to travel within the territory.
• Evening and weekend work as needed.
• Occasional overnight travel.

Nice To Haves

• Spanish speaking is a plus.
• Existing knowledge and network of relationships in the territory preferred.

Responsibilities

• Build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines.
• Identify and manage opportunities for CE resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy.
• Utilize national CE dashboards to analyze data and uncover growth opportunities.
• Act on HCP leads to onboard new resource partners.
• Build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities.
• Deliver consistent communication to HCPs.
• Manage process with resource distribution partners to ensure implementation meets expectations and standards.
• Achieve personal engagement and acquisition goals and support the overall achievement of goals in the broader territory.
• Identify, develop, and implement engagement opportunities to deepen support and activation of newly diagnosed families and individuals.
• Develop community-based small event strategy, and manage volunteers to execute the events.
• Partner with Institutional Fundraising to surface local grant resources to fund community engagement projects.
• Implement strategies to acquire and activate supporters in events throughout the territory.
• Evaluate chapter activities on a regular basis and seek ways to improve performance and fundraising success.
• Recruit, cultivate, and manage volunteer leaders that drive engagement and activation throughout the territory.
• Provide training, resources, and communications to volunteers to effectively execute program.
• Ensure meaningful engagement of volunteers at all levels.
• Collaborate with CE peers across the organization for idea sharing and learning.
• Support and maintain the vision, mission, and priorities of Breakthrough T1D.
• Demonstrate an educated and enthusiastic understanding of Breakthrough T1D’s mission and research therapeutics.
• Develop and implement community engagement, mission engagement and advocate recruitment strategies.
• Develop and manage chapter CE communication, including engagement plans and volunteer updates.
• Plan and coordinate CE materials for committee meetings, healthcare provider meetings, networking/support group meet-ups.
• Maintain departmental and organization-wide policies and procedures.
• Develop expertise in community engagement management platforms.
• Participate in monthly strategy meetings with Community Engagement and Strategic Alliances (CESA) program partners.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree