Community Engagement Manager, Diversity, Equity and Inclusion

Alzheimer's AssociationMerrillville, IN
52d$55,000 - $65,000Remote

About The Position

As the Community Engagement Manager, DEI, you join an exclusive team of leaders responsible for implementing the Alzheimer's Association Portfolio of Community Program Offerings across Indiana. The Portfolio brings awareness, education, and support to communities statewide and activates a grassroots network of individuals and leaders working toward a world without Alzheimer's and all other dementia. Utilizing your proven leadership, networking and relationship building skills to cultivate key community connections, you will drive success and expand the reach of our community offerings by strategically identifying and engaging community partners and activating and empowering volunteers, especially in new, underrepresented and rural communities. The position not only manages and supports their team but also actively contributes to day-to-day work and deliverables. As a successful community mobilizer who will manage multiple program delivery volunteers annually, you will generate excitement and enthusiasm in the community for the cause, coach and inspire your volunteers to implement proven strategies and best practices that result in increased community presence and serving more people with awareness, education and support year over year. The Community Engagement Manager, DEI, provides programmatic direction to the Greater Indiana Chapter's efforts to advance health equity in underserved communities. Reporting to the Senior Director, Community Engagement, and serving as a member of the Community Engagement team, this position collaborates to ensure a strong focus on diversity, equity, and inclusion across the Association's strategic plan and Chapter activities. Key outcomes include engaging diverse Indiana-based partner organizations, leaders, and volunteers; delivering culturally appropriate programs and campaigns; and driving KPI growth to measure reach in diverse communities. This position does not have any direct reports.

Requirements

  • Bachelor's degree in public health or related field; Master's degree preferred
  • Proficiency in English; bilingual preferred
  • Minimum of three years of proven experience in recruiting and mobilizing volunteers to achieve goals advancing health equity or engaging diverse communities
  • Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy
  • Ability and willingness to work some evenings and weekends as required for volunteer mentoring, coaching, and attending events
  • Demonstrated ability to develop and nurture community relationships and partnerships with targeted organizations and underserved populations
  • Experience building rapport/trust, assessing needs, and articulating a value proposition
  • Ability to work with diverse communities and demonstrate inclusion, coupled with the ability to work in a highly matrixed organization
  • Excellent interpersonal skills, including verbal and written communication and follow-through
  • Excellent presentation and facilitation skills, reflecting an understanding of learning modalities, group dynamics, and cultural diversity
  • Strong computer skills; proficient with Microsoft Office products
  • Experience with, or ability to rapidly learn, CRM software
  • Confident, goal-oriented, positive self-starter, able to work independently with limited supervision and collaboratively with internal and external partners
  • Ability and willingness to travel up to 60% within the assigned territory by car
  • Must have a valid driver's license, access to a reliable vehicle, a good driving record, and proof of automobile insurance
  • Occasionally required to travel overnight or by air to national meetings

Nice To Haves

  • Master's degree preferred
  • bilingual preferred

Responsibilities

  • Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals. Apply Association best practices in community engagement and volunteer activation, leveraging strong relationship-building skills to drive successful outcomes.
  • Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies. Manage a balanced, volunteer-led Portfolio of Community Program Offerings with measurable growth, stepping in as needed to ensure delivery.
  • Identify volunteer community leaders in underrepresented communities who will work across pillars and implement a volunteer Recruitment strategy to help increase reach to diverse communities, while also managing volunteers dedicated to diversity outreach.
  • Cultivate and manage community partnerships, including with underrepresented groups, using a relationship-based, results-driven approach that enhances awareness, education, support, and brand visibility in all communities. Manage a portfolio of high- impact community partners to host Association Community Program reaching new audiences year after year by securing and managing Community Partner agreements.
  • Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
  • Demonstrate cross-functional collaboration - with revenue, advocacy, leadership, and other stakeholders - to identify and qualify awareness opportunities, strategically engaging supporters to expand reach and impact. Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
  • Assist with convening the Health Equity Coalition for the advancement of DEI work in the community.
  • Ensure work is documented in a timely, consistent, and thorough manner in databases as required (e.g., Personify, Moves Management).
  • Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines with precision.
  • Inspire urgency and support for the Alzheimer's Association's full mission, advancing care, fundraising, and advocacy across all communities with an emphasis on reaching underrepresented communities with limited access to diagnosis and treatment.
  • Performs other duties as assigned.

Benefits

  • Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing.
  • They are also eligible for our gold standard 401(k) retirement plan.
  • Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Number of Employees

251-500 employees

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