Community Engagement Liaison

Bloodworks Northwest • Eugene, OR

9d

About The Position

We have a wonderful opportunity for a Community Engagement Liaison to join our Marketing and Communications Team at Bloodworks Northwest based in Eugene, OR. The incumbent will collaborate with various departments to ensure all collection goals are met and ensure consistent and appropriate leveraging of external relationships against overall Bloodworks goals and objectives. Principal responsibilities include, but are not limited to: Grow Bloodworks’ brand recognition and donor base within the Pacific Northwest. Coordinate with Business Intelligence, Marketing, Donor Engagement, and Community Engagement colleagues on donor recruitment, special projects and strategize outreach to the community. Collaborate with community partners to recruit blood donors by leveraging their internal and external audiences and marketing channels to encourage blood donation, recruit donors, and support the community blood supply. Collaborate with Donor Services when needed to set up blood donation sites, special projects, and process refinement/development.Leverage organization-wide promotions, campaigns, and messaging through systematic and regular outreach to community partners. Develop, build, and maintain a network of community relationships with organizations such as businesses, community groups, educational organizations, and faith-based organizations with influence. Serve as primary liaison with donor groups/community partners for special projects and blood drives.Support donor center participation through community engagement outreach. Develop action plans for corrective actions when goals are not being met. Respond to community, sponsor, and donor concerns or complaints. Proactively gather competitive/market intelligence and report key findings.

Requirements

• Bachelor’s degree in marketing, Business Administration, or related field, or equivalent combination of education and related work experience.
• A minimum of 3 years of Account and Customer Relationship Management experience is required, preferably in a healthcare environment.
• Ability to thoroughly understand the market, solutions/services Bloodworks NW can provide, and market competitors.
• Ability to both establish and manage external partner relationships and understand and coordinate internal processes.
• Solid overall business/financial acumen.
• Solid computer skills, including the use of standard business software (Word/Excel/Smartsheet/etc.)

Nice To Haves

• Medical Technology or health care background preferred.

Responsibilities

• Grow Bloodworks’ brand recognition and donor base within the Pacific Northwest.
• Coordinate with Business Intelligence, Marketing, Donor Engagement, and Community Engagement colleagues on donor recruitment, special projects and strategize outreach to the community.
• Collaborate with community partners to recruit blood donors by leveraging their internal and external audiences and marketing channels to encourage blood donation, recruit donors, and support the community blood supply.
• Collaborate with Donor Services when needed to set up blood donation sites, special projects, and process refinement/development.
• Leverage organization-wide promotions, campaigns, and messaging through systematic and regular outreach to community partners.
• Develop, build, and maintain a network of community relationships with organizations such as businesses, community groups, educational organizations, and faith-based organizations with influence.
• Serve as primary liaison with donor groups/community partners for special projects and blood drives.
• Support donor center participation through community engagement outreach.
• Develop action plans for corrective actions when goals are not being met.
• Respond to community, sponsor, and donor concerns or complaints.
• Proactively gather competitive/market intelligence and report key findings.

Benefits

• Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available.
• Also able to participate in retirement plans (401a & 403b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement.
• Candidates hired from outside of our service area may be eligible for a relocation assistance bonus
• Conditions apply

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees