Community Engagement Coordinator - Family Shelter Services

BILL WILSON CENTER•Sunnyvale, CA

4d•$28 - $32

About The Position

Under the supervision of the Director of the Family Shelter Services the Community Engagement Coordinator will interface with community partners, and coordinate services and resources to the Family Shelter such as managing our food suppliers, coordinating meals for our clients and bringing resources to our Family Shelter. The Community Engagement Coordinator plays a key role in building relationships with the community to garner support for the shelters mission and the families it serves.

Requirements

(B.A.) in Social Work, Sociology, Psychology or related field plus 2+ years of relevant experience; or on field experience/lived experience. Experience in community planning, building relationships with various stakeholders and convening resources.
Experience working with homeless clients and in a shelter setting.
Language Skills: Ability to understand and interpret a variety of documents, including safety rules, operating and maintenance instructions, and procedure manuals. Ability to prepare clear and accurate reports and correspondence. Strong communication skills are essential to effectively engage with diverse individuals and groups. Bilingual communication skills (English/Spanish or English/Vietnamese) are highly valued and strongly encouraged.
Certificates, Licenses, Registrations: Current CPR and First Aid Certification required (or complete within 30 days of hire). Valid California driver’s license with access to a personal vehicle with current insurance that can be used for company business. Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required.
Mathematical Skills: Ability to work with basic mathematical concepts as required for reporting.
Reasoning Ability: Ability to solve practical problems and address a variety of real-world situations where limited standardization may exist. Ability to understand and interpret instructions provided in multiple formats, including written, verbal, visual (such as diagrams), or scheduled forms. Flexibility in learning and communication methods is welcomed and supported.
Computer Skills: To perform this job successfully, individuals should have familiarity with internet software, spreadsheet software, and word processing software. Comfort with internet research is a plus. Training and support will be provided as needed to ensure success in these areas.
The employee is regularly required to sit; stand, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Responsibilities

Develop and implement strategies to cultivate relationships with key stakeholders in the community, such as businesses, faith-based organizations, government officials, and potential donors.
Organize and participate in community events to raise awareness about family homelessness and the shelter's services.
Build partnerships with other social service agencies to ensure a coordinated approach to supporting families.
Serve as a spokesperson for the shelter, educating the community about the challenges faced by families experiencing homelessness.
Organize volunteer opportunities and connect community members with ways to support the shelter's mission.
Oversee meal planning strategy for the Family Shelter.
Coordinate with food vendors and volunteers to plan Family Shelter meals for all clients.
Assist in the development of new programs or initiatives that benefit families experiencing homelessness.
Coordinate and manage volunteers to ensure a skilled and dedicated volunteer force.
Evaluate the effectiveness of community engagement efforts and suggest improvements.
Track and analyze data related to community engagement efforts, such as volunteer hours, donations received, and media coverage.
Prepare reports summarizing community engagement activities and their impact.
Participate in agency Program Quality Improvement activities and initiatives.
Participate in staff meetings and collaborate with other departments.
Support teams with overall needs.
Perform other duties as assigned by the supervisor.