Community Engagement Coordinator

Health and Human Services • San Antonio, TX

295d

About The Position

It's a great feeling to work for a company that does so much good for others around the world! BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence), prevention & early intervention services, housing for young adults aging out of the foster care system, mental health & life skill services, advocacy and case management coordination for survivors of human trafficking, medical programs for women who are pregnant or post-partum, and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the world’s first theme park designed with individuals with special needs in mind.

Requirements

• High school diploma or equivalent.
• At least 2 years of related direct service experience, customer service experience or public speaking skills.
• Valid Texas Driver’s license with a clear driving record and reliable transportation.
• Pass a pre-employment drug screen and random drug screens.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).

Nice To Haves

• Associate’s degree substitutes for experience.
• Maintain certificates required for the position including but not limited to First Aid and CPR.

Responsibilities

• Conduct community outreach, educating potential clients, professionals, and others about program and agency services.
• Complete all required program documentation.
• Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into Salesforce (BCFS) software.
• Provide referrals to participants based on needs identified while conducting outreach efforts.
• Coordinate and facilitate events, meetings and/or training for program participants.
• Occasionally facilitate and provide classroom training including the core programs (Love Notes, and applicable curricula).
• Meet with the Program Director on a bi-weekly basis to evaluate the status of outreach/education strategies.
• Apply working knowledge of parent-child interaction, child development, and dynamics of child abuse/neglect to teach positive parenting and non-violent child management techniques.
• Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into PEIRS (DFPS) and Salesforce (BCFS) software.
• Maintain confidential client files for assigned participants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED