Community Engagement Coordinator
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About The Position
A Community Engagement Coordinator performs professional community engagement work in the planning, development, organization, and implementation of programs and services to assist in proactively responding to the issues of neighborhoods and individual residents. Community Engagement Coordinators work closely with the City Council Office and are assigned to work in one or more City Council Districts (by assignment). Job responsibilities focus on four major areas: 1) administration, including report-writing and public presentations; contract and resources management; coordination of services with other City divisions; grant research and grant application writing; and form, survey, and questionnaire development; 2) internal and external liaison activities involving substantial interaction with elected officials, City management, and other City employees; interaction with outside governmental agencies, organizations, and school districts; and representatives of community organizations, school districts, businesses, and service provider agencies; 3) establishing and facilitating planning and problem-solving processes and activities leading to satisfactory resolution of challenges and concerns in neighborhoods and City Council Districts (example: community meetings, neighborhood improvement programs, community events); responds to requests from City Council for information and analysis of community issues and creates programs to address those issues as requested; and 4) handling electronic and print media activities, press releases, and advertising; planning, developing, and implementing a variety of information for programs or materials to facilitate communication to residents, employees, and the general public; effectively educating a diverse public about program area issues in a positive manner; developing public education programs and materials for a variety of audiences; assisting with the development and production of division information using web technology; developing social media and webpage content to keep it up-to-date and interesting and meeting City specifications and design standards. Incumbents deal frequently with constituent situations that are, or may become, volatile and with matters which are sensitive and highly visible. Work requires considerable exercise of initiative and independent judgment within established policy guidelines. May have lead responsibilities for a project or team (by assignment). Responsibilities may also include supervision of clerical or paraprofessional classes. This class performs related duties as required.
