Community Engagement Coordinator (Closes 6/16/2025)

About the position

This position is assigned to the Office of Equity and Engagement of the Allegheny County Department of Human Services (DHS). The Community Engagement Coordinator plays an integral role in supporting DHS with the implementation of strategies that inform, consult, involve, collaborate and empower community participation.

Responsibilities

• Support most facets of our tabling program, including volunteer recruitment and coordination, acquisition and organizing of tabling supplies and keeping track of event invitations and DHS participation in events such as resource fairs, health fairs, etc.
• Work closely with other tabling programs across the agency to guarantee success and non-duplication of tabling services.
• Provide support to the mandated board managers by maintaining our Govenda platform, which includes adding and removing members, providing training videos and responding to general questions that might come up related to the platform usability.
• Works with supervisors to evaluate program effectiveness and implement recommendations for program enhancement.
• Develop an understanding of community voice and narrative to complement (or challenge) analytics and data collected.
• Seek out new opportunities and methods of connecting with underrepresented populations.
• Apply creativity and innovation in the development of unique opportunities that engage identified groups.
• Work with cultural liaisons, staff at partnering organizations, and community leaders to bridge gaps in understanding human services.
• Support and uphold annual organization engagement goals to deepen engagement within neighborhoods, and opportunities for further participation with DHS and its programs, connecting with people and groups who are historically mistrustful of/harmed by systems and will prioritize their experiences, elevating them to leaders and advisors in this office.

Requirements

• Master’s degree in a related field, plus at least three years’ experience working in the human services field with demonstrated project or program management experience that spans the project lifecycle from initiation to closing.
• Bachelor’s degree in related field, plus 5 years’ experience working in the human services field with demonstrated project or program management experience that spans the project lifecycle from initiation to closing.
• Any equivalent combination of education and experience that meets the required knowledge, skills and abilities.
• Act 33, 34 and FBI clearances.
• Valid driver’s license and access to a reliable vehicle as needed.

Nice-to-haves

• Excellent collaboration skills.
• Excellent written and oral communication skills, including the ability to be persuasive and concise.
• Demonstrated knowledge and strong grounding in the historical context and contemporary perspective on the causes of institutional discrimination; and understands and appreciates the many ways that discrimination is manifested (race, gender, ability, sexual identity, immigration).
• Experiences demonstrating initiative, tenacity, patience, empathy, sympathy and balance between project completion and efficacy.
• Ability to approach people in a positive/strengths-based manner.