Community Engagement Associate, BBC NY

Best Buddies International•New York, NY

57d•$63,000

About The Position

The Community Engagement Associate is a key member of the Best Buddies Challenge Development Team, responsible for leading all in-market rider engagement, grassroots participant recruitment, and community activation initiatives in New York City. This role hosts weekly training rides, conducts team and corporate trainings, supports participant fundraising, and ensures excellent customer service throughout the registration and event process. The Associate works closely with the NY Ride Director to execute the local strategy and support the growth and success of the Best Buddies Challenge: New York.

Requirements

Bachelor s degree or equivalent experience in marketing, communications, or a related field.
2-4 years of experience in peer-to-peer fundraising, event management, or community engagement.
Strong interpersonal, relationship-building, and customer-service skills.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint); experience with CRM systems preferred.
Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines.
Demonstrated knowledge of, and connections within, the NYC cycling community.
Flexible schedule - available for evenings, weekends, and event days as required.
Motivated, collaborative, and mission-driven self-starter.

Nice To Haves

Cycling and/or running experience preferred.
Ability to lead local group rides or runs in support of participant engagement and training initiatives a plus.
Proven ability to plan, promote, and execute community marketing activations and events.

Responsibilities

Serve as the primary in-market contact for riders, supporting registration, training, and fundraising efforts for corporate and sponsor teams locally
Lead weekly training rides and in-person training sessions for participants and corporate teams
Execute grassroots marketing and recruitment initiatives to grow participation and fundraising
Assist participants with team development, fundraising support, and customer service inquiries
Assist with sponsor activation events and community engagement opportunities as necessary
Collaborate with the NY Ride Director to ensure local efforts align with strategic participant and revenue goals
Track and report on participant leads, registrations, and fundraising performance metrics
Maintain and update CRM databases, ensuring accurate participant and sponsor records
Create and manage a regional calendar for training rides, events, and community activations
Assist in planning and executing local events and initiatives based on participant trends and feedback
Work closely with logistics, communications, marketing, and special events teams to ensure consistency, alignment, and high-quality execution
Respond promptly and professionally to participant and sponsor inquiries, resolving issues with care and efficiency.