Community Educator/Hospice Marketer

Alternate Solutions Health Network • Indianapolis, IN

74d

About The Position

The Clinical Community Educator will be a Licensed Professional Nurse that has the overall primary responsibility of promoting the (Agency) Hospice brand through the development of clinical relationships with acute care partners, post-acute care partners, senior living communities and other referral sources. The Clinical Community Educator assists in supporting the transition of identified patients in need by supporting discussions with their families and completing the initial election statement confirming consent for care.

Requirements

• RN or LPN with a minimum of 2 years of experience in sales and marketing in the hospice continuum of care.
• Experience supporting and developing GIP programs desired.
• Ability to create positive impressions and communicate with a variety of people.
• Maintain effective communication with patients, families, physicians and co-workers.
• Compassionate and caring while working with patients.
• Ability to make appropriate clinical judgments.
• Ability to identify a situation and handle it with the best possible solution.
• Detail-oriented and observant.
• Verbalizes knowledge of hospice and palliative care Nursing, State and Federal regulations.
• Differentiates Hospice from acute care nursing as noted by verbal report during IDT meeting.
• Utilizes the Nursing Process in a holistic approach to identify complex needs and to develop and implement creative strategies for meeting those needs.
• Documents data relative to complex or sensitive psychosocial, medical-legal, physiological states.
• Develops, implements, and evaluates teaching plan.
• Incorporates teaching plan into daily care and documents as well as providing educational support to referral sources as needed.
• Performs care adhering to the professional standards of practice and hospice standards of care.
• Assists in developing or revising policies and procedures as requested.
• Participates in audit process as requested to ensure compliance with State and Federal regulations.
• Assists in compliance committees and meetings as requested.
• Disciplined style of work ethic.
• Ability to prioritize and be timely.
• Works efficiently.
• Ability to follow directions and work as a team member.

Nice To Haves

• Preferred Registered Nurse (RN) Licensure in the state of services.

Responsibilities

• Provides support to ensure that all eligible patients receive care, barriers to admissions are addressed and agency's growth and profitability is maximized.
• Attend pertinent meetings and visit key referral sources with Community Relations Representatives, developing the referral relationships of the agency within the community.
• Reviews the patient’s medical record and gathers clinical information from the current care team and patient.
• Conducts an ‘at the bedside’ meeting with the patient and caregiver to identify and discuss the patient’s reason(s) hospice, qualifications and potential admission plan.
• Encourages patient and/or caregiver engagement in his/her own care by providing education regarding the patient’s medical condition, disease and symptom management, referral source and community resource options.
• Explains benefits, gathers information towards the determination of eligibility, completes the hospice care elections statement and begins the admission process as appropriate.
• Demonstrates initiative in applying sound principles of management in planning, organizing, and delivering care.
• Collaborates and communicates with all members of the interdisciplinary team.
• Participates actively in meeting the goals and objectives of the hospice organization.
• Performs and documents care adhering to the professional, hospice, regulatory body, and nursing standards.
• Demonstrates an ongoing commitment to her/his own professional growth.
• Partners with the Community Relations team to develop and maintain referral source relationships and to assist with timely interventions if issues arise.
• Maintains active RN or LPN license in the state of services.

Benefits

• We are an Equal Opportunity Employer.
• Opportunity to transform the quality of care for our team and our patients.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees