About the position
Located 45 minutes from the Nation's Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among America's top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs. The hiring salary for this position will be from the min to mid-point of the salary range. The Community Education Program Manager is responsible for planning, coordinating, and evaluating a broad range of non-credit personal enrichment programs and community-based learning opportunities designed to meet the educational needs and interests of adults and seniors in the Southern Maryland region. This position plays a key role in ensuring the delivery of high-quality, accessible programming that reflects community trends, promotes lifelong learning, and supports the mission of the college. The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check. This position is open until filled. The College of Southern Maryland is an Equal Opportunity Employer.
Responsibilities
- Strategically develops a comprehensive community education program leveraging community assets.
- Schedules, coordinates, promotes, and evaluates a wide range of continuing education enrichment courses and activities within the program.
- Serves as a liaison across departments and with external partners to facilitate successful program delivery and support services.
- Participates in community events and outreach activities that enhance program visibility and support the college's mission.
- Recruits, hires, onboards, and supervises adjunct instructors; conducts evaluations and manages performance, including contract terminations when necessary.
- Collaborates with instructors to design and develop new course offerings based on trends, feedback, and identified community interests.
- Establishes and maintains productive relationships with external organizations, agencies, and community partners to support program development and delivery.
- Ensures that classroom and off-site instructional spaces are adequately equipped and properly arranged to support successful program delivery.
- Assists instructors and provides oversight during travel programs and classroom-based activities.
- Coordinates with the Workforce Center to execute contract training opportunities aligned with community education, ensuring effective delivery and partnership outcomes.
- Delivers exceptional customer service to students, instructors, and partners responding promptly and professionally through various communication channels.
- Prepares and distributes instructor confirmation letters, vendor agreements, class rosters and supplies, and instructional pay contracts in accordance with college policies and procedures.
- Performs accurate data entry for course schedules and maintains up-to-date records within integrated data systems to ensure data integrity.
- Ensures all production calendar deadlines are met, coordinating timelines and deliverables to support timely and effective program implementation.
- Develops, reviews, and edits promotional materials for courses and programs to support effective marketing and communication strategies.
- Responsible for projecting program revenue, monitoring and analyzing community education expenditures, and preparing profit and loss spreadsheet to ensure fiscal accountability to support informed program planning.
- Participates in the department's annual planning and budgeting process to align program goals with institutional priorities.
- Supports budget development by making expenditure recommendations to the Director and Executive Director of Adult and Community Education.
- Represents the college by actively participating in statewide committees, professional conferences, institutional workgroups, and relevant professional development activities.
Requirements
- Bachelor's degree in Business Management, Event Management, Communications, Education, or a related field is required.
- Demonstrated excellence in oral, written, and interpersonal communication skills, with the ability to interact effectively with diverse populations.
- Proven ability to work independently, manage time effectively, and prioritize multiple tasks in a dynamic environment.
- Adaptable and responsive to a fast-paced and evolving work setting, with the capacity to manage change constructively.
- Knowledge of adult and community education principles, with experience in the development and delivery of educational programming.
- Proficient in the use of integrated data systems, with the ability to interpret and apply technical information accurately.
- Skilled in the use of Microsoft Office Suite, educational technologies, and standard office equipment to support program operations.
- Strong organizational skills, with a keen attention to detail and a commitment to accuracy in all work.
- Willingness and availability to work a flexible schedule, including evenings and weekends as required.
Nice-to-haves
- A minimum of three years of professional experience in project management, workshop, or course facilitation, and/or member services management is preferred.
Benefits
- Excellent health insurance benefits
- State Retirement Pension plan
- Wellness programs
- Code Green early closure Fridays in the summer
- College closure for spring break and several major holidays, including the week between Christmas and New Year
- College closure for several days in March for Spring Break
