Community Education Liaison- Central Time Zone (CT)

Big Bend Hospice•Blountstown, FL

1d•$70,000 - $75,000

About The Position

Big Bend Hospice is committed to providing compassionate end-of-life care and building strong community connections. Guided by our values of integrity, respect, and excellence, we are seeking an experienced Community Education Liaison to expand our reach and foster meaningful partnerships with healthcare providers and community organizations. The ideal candidate will be a dynamic and compassionate professional with a strong background in healthcare outreach, relationship-building, and community engagement. They will have the ability to cultivate strategic partnerships with physicians, case managers, and community organizations, while effectively representing Big Bend Hospice at events and networking opportunities. A successful Community Education Liaison will demonstrate excellent communication skills, a deep understanding of hospice care, and the ability to use data and CRM tools to inform strategy and support growth. Most importantly, they will embody Big Bend Hospice’s values of integrity, respect, and excellence in every interaction.

Requirements

BA/BS in public relations, communications, or related field, OR a minimum of 4 years’ experience in marketing, public relations, or healthcare.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational, analytical, and problem-solving abilities.
Proficiency with Microsoft Office Suite and CRM software.
Ability to manage competing priorities and work independently as part of a team.
Ability to act with integrity, professionalism, and confidentiality
In alignment of BBH Core Values
Availability to work nights and weekends as needed.
Valid Florida driver’s license, auto insurance, and reliable transportation.
Ability to lift up to 15 pounds and navigate organizational facilities.
Commitment to BBH’s core values: integrity, compassion, and accountability.

Responsibilities

Build and nurture relationships with physicians, case managers, and healthcare providers to drive qualified referrals and admissions.
Represent Big Bend Hospice at community events, health fairs, and professional networking opportunities to enhance brand awareness.
Collaborate with the Director of Access and Growth to analyze market trends, develop business plans, and optimize territory coverage.
Use CRM tools to track interactions, report progress, and inform strategic decisions.
Act as a liaison between patients, families, and providers, assessing eligibility, explaining hospice care, and coordinating admissions.
Provide clinical education and in-services to healthcare providers in collaboration with the business development team.
Support BBH’s mission by maintaining accurate documentation and participating in team meetings and quality improvement initiatives