Community Disaster Program Manager

American Red Cross • Dallas, TX

476d

About The Position

The Community Disaster Program Manager at the American Red Cross plays a crucial role in ensuring effective collaboration with Volunteer Services and engaging partners within the community to prepare for and respond to disasters. This position involves leading a diverse volunteer team, managing disaster cycle services programming, and acting as a subject matter expert in disaster readiness and response. The role requires regular engagement with the community and the ability to mobilize resources and volunteers effectively.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience.
• Minimum 5 years of related experience in building, mobilizing, leading, and developing volunteer teams for social services programs.
• Valid Driver's License required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends and develop recommendations.
• Proven record of accomplishment in collaboration with diverse groups and managing multiple priorities.
• Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours, including nights and weekends.

Nice To Haves

• Demonstrated experience in building relationships with community organizations and emergency management agencies.
• Volunteer management experience.
• Emergency management or disaster service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Empower Volunteers by leading and supporting a diverse volunteer team responsible for disaster cycle services programming.
• Implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who represent the communities they serve, both culturally and linguistically.
• Cultivate and develop Disaster Leadership Volunteers to meet specific responsibilities in disaster readiness, preparedness, response, and recovery.
• Lead and coordinate efforts to prepare and mobilize communities and engage partners for disaster response and recovery.
• Build relationships and collaborate in a matrix management environment with internal partners, including employees and volunteers.
• Act as the Red Cross disaster subject matter expert within the assigned geographic area to maximize community engagement and mobilization.
• Initiate and coordinate disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations.

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree