Community Director - On-Site Individual or Property Care Team

Dial Equities. • Rawlins, WY

7h • Onsite

About The Position

Live where you work and take pride in the community you care for. Haley Residential is seeking a dedicated individual or on-site property care team to manage operations and maintenance of one of our apartment communities while enjoying the benefit of free on-site housing.

At Haley, your career is more than just a job—it’s an opportunity to grow, thrive, and make a meaningful daily impact! We are committed to supporting what matters most to you: your well-being and your future. We offer a competitive compensation and benefits package, exciting bonus opportunities, 401K with company matching, and more.

Come grow with us at Haley Residential, where innovation, teamwork, and strategic thinking drive everything we do.

POSITION PURPOSE

The Community Director oversees all operations of a 75-unit or smaller apartment community. Whether filled by one individual or an on-site property care team, this role coordinates and manages all activities, vendors, and resources to support the community’s operational success and financial performance.

This position requires a dynamic and self-motivated individual who can independently manage all aspects of community operations while maintaining a high level of professionalism, organization, and attention to detail. The role includes two complementary areas of responsibility — community operations and property maintenance. It may be filled by one individual with experience in both areas and by an On-Site Property Care Team working together to support the overall success of the community.

This is a unique opportunity for someone or a team who enjoys taking ownership of a property, building positive relationships with residents, and maintaining a well-run, welcoming community.

Requirements

• Minimum of two years’ experience in property management or related field preferred.
• Strong customer service and communication skills.
• Experience managing all financial aspects of property management.
• Continuing education or certification in the property management field is preferred.
• Knowledge of business principles, management theories, and accounting/finance practices typically acquired through a bachelor’s degree in business or a related field or equivalent work experience.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities effectively.
• Must possess a state driver’s license and a reliable vehicle available during business hours.
• Punctuality and consistent attendance are essential requirements for this position.
• Periodic significant time involvement beyond regular working hours to meet deadlines.
• This position requires a blend of leadership, financial acumen, and property management expertise to ensure the community’s overall success and resident satisfaction.
• Ability to provide personal hand tools for maintenance duties at work.

Responsibilities

• Serve as the primary point of contact for residents, providing friendly and responsive customer service.
• Coordinate move-ins and move-outs and maintain accurate resident records.
• Assist with leasing activities, including showing apartments and communicating with prospective residents.
• Maintain organized office systems, documentation, and internal reporting.
• Support marketing efforts and online property listings.
• Manage resident communications, collections, and general administrative tasks.
• Perform routine maintenance and repairs, including plumbing, electrical, HVAC, appliances, and general carpentry.
• Complete service requests and work orders in a timely and professional manner.
• Prepare apartments for new residents by completing make-ready repairs and inspections.
• Maintain the appearance of the community, including groundskeeping, trash removal, lighting checks, and seasonal maintenance such as snow removal.
• Conduct regular property inspections and identify maintenance needs.
• Work collaboratively to ensure the property is clean, safe, and well-maintained.
• Coordinate vendors or contractors when needed.
• Support compliance with property standards and inspection requirements.
• Maintain a high standard of professionalism and care for the community.

Benefits

• Free on-site housing – a 1 or 2-bedroom apartment will be provided based on availability.
• Bonus eligibility – eligible to participate in both community manager and maintenance bonus programs.
• Opportunity to live and work within the community, creating a strong sense of ownership and pride in the property

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level