Community Director

University of New Hampshire•Plymouth, NH

1d•Onsite

About The Position

Community Directors (CD) actively engage with residents to advance the University’s mission and vision. The Community Director position is responsible for the overall daily operation of a Residential Community, which will consist of approximately 200-500 students in one of eight residential areas (including a traditional residence hall, apartment-style, and suite-style living). Community Directors supervise up to fourteen (14) Community Advisors (undergraduate and graduate student staff) and up to fifteen (15) Desk Attendants (undergraduate and graduate student staff) and possibly one(1) Lead Community Advisor(depending on the assigned community). This is a 12-month, fully-benefited, professional live-in position.

Requirements

Bachelor’s degree.
Demonstrate a strong desire to work directly with students while living and working in a residential setting.
Aptitude for learning and applying policy, procedures, and regulations.
Strong administrative ability and skills.
Strong supervisory skills and willingness to develop in this area.
Effective planning and goal-setting skills.
Ability to work with, manage, and train small to large groups.
Excellent written, verbal, and interpersonal communication skills.
Knowledge of crisis management and intervention techniques.
Demonstrated commitment to social justice, equity, and inclusion.
Two years of recent live-in experience within a residential life/housing program (undergraduate, graduate, or professional).

Nice To Haves

Master’s degree or graduate-level coursework completed in student affairs, higher education administration, counseling, or a related field.
Knowledge of human relations and counseling practices.
Academic and/or student organization advising experience.
Demonstrated ability to communicate and collaborate with stakeholders and campus partners.
Participation in campus enrollment and retention initiatives.
Desire to utilize, create, and implement innovative practices in residential life.
Experience integrating residential and academic initiatives (Living-Learning Communities, Special Interest Housing, Residential Curriculum)
Experience in both the theory and application of student learning and development.

Responsibilities

Student Engagement: Establishing and maintaining positive relationships with the students living in the community, responding to and effectively managing student crises, developing community through implementation of innovative educational/social programs, supporting centralized community development model, facilitating innovative social and educational programs, and maintaining an active presence in residence hall community.
Facilitating student conduct meetings, mediating roommate and community concerns, referring students to appropriate campus resources, and intervening and engaging with students to support the University’s retention efforts.
Administrative: Develop administrative strategies and plans for accomplishing work order tracking, key and access management, room inventory forms, damage billing entry, and overall community management (room changes, check-ins/outs, and roster management).
Organizes tasks in a logical sequence and identifies the resources required. Makes effective use of resources, allocates assignments, and provides direction and training opportunities to ensure that departmental and/or University goals are accomplished. Demonstrates fiscal responsibility.
Supervision: Focus on effective staff management through ongoing development and evaluation of assigned student staff. Facilitate staff-based professional development opportunities. Ability to address staffing concerns quickly and effectively.· Full participation in student staff recruitment and selection.
Collaboration: Fosters an environment of cooperation and teamwork by developing and maintaining relationships. Demonstrates exemplary service and strives to achieve excellence in each interaction. Participate in campus initiatives/events/activities, communicate effectively with key stakeholders including but not limited to University Police, Physical Plant, Counseling Center, Student Conduct, and Admissions, and represent Residential Life serving as Community Director on-call/duty.
Leadership Demonstrates initiative and sets a positive example for others to follow. Flexible when dealing with and managing changing conditions in the organization. Values forward-thinking, the creative use of technology, and works to improve programs and services continuously.