Community Director - EX (REF8677Z)

About the position

The Community Director (Exempt) is fully accountable for all day-to-day operations of a typically larger (or multiple smaller) asset(s)/property(ies) (totaling more than 300 units and managing a staff of more than 5 Full-Time Employees (FTEs)). Responsibilities include overseeing and enhancing the value of the property(ies)/asset(s), and managing the asset(s) to meet the Client's expressed operational and financial goals. Will supervise all on-site staff.

Responsibilities

• Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
• Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
• Develop and manage the site team members; including participating in the hiring training and evaluation of employees.
• Ensure all open positions are filled in a timely manner.
• Maintain occupancy levels as established by owner/budget expectations.
• Oversee and exhibit professional leasing techniques.
• Ensure completion of the monthly Market Surveys and analysis.
• Develop and implement advertising and marketing strategies for the apartment community as needed.
• Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
• Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
• Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
• Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
• Assist residents with reporting of maintenance needs.
• Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.

Requirements

• Minimum 2 years' experience in a similar leadership role, preferably within Residential Property Management.
• High School diploma or equivalency certificate required.
• College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
• Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
• May Require a Valid Driver's License, as well as a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
• Must be proficient in speaking, reading, and writing in English.
• Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Nice-to-haves

• Experience with Adobe Acrobat, Adobe Flash, Adobe Photoshop, AMSI, AppFolio, Blue Moon, Boston Post, Entrada, RealPage.

Benefits

• Comprehensive compensation and benefits packages (employee-only employer-paid plan available).
• Ongoing training and plenty of opportunities to grow your career.