Community Development Specialist, Cleveland

Dollar Bank•Cleveland, OH

1d•$45,000 - $54,000

About The Position

The Community Development Specialist will assist in preparing, administering and promoting Dollar Bank’s Community Development outreach services (i.e. homeownership training and credit enhancement programs) and activities aimed at community partners/collaborative groups, civic groups, small and non-profit businesses and a variety of other grassroots’ type organizations. This individual will provide a wide variety of administrative functions under the direction of the VP, Community Development involving work of a confidential and complex nature and have frequent contact with personnel outside the department and outside the bank including customers, non-profit and civic group representatives, media and foundation representatives, public officials, and vendors. As such, this individual must be capable of working independently with limited guidance and be able to handle sensitive matters with discretion and confidentiality. Flexibility and a willingness to assist others in overflow workload situations are key elements in the successful performance of this job.

Requirements

High School Diploma/GED required.
Minimum of (2) years administrative experience required.
Must be proficient in Microsoft Office products (Candidate will be tested).
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Strong interpersonal skills required.
The ability to handle multiple tasks simultaneously, work efficiently under pressure and adhere to deadlines.
A demonstrated ability to analyze problems, propose solutions, simplify complicated issues and maintain accuracy.

Nice To Haves

College Degree preferred or equivalent experience in mortgage or banking.
Previous experience working for a financial institution preferred.
Mortgage, credit counseling or lending experience preferred.
Knowledge of Bank operations, functions and organization preferred.

Responsibilities

Serve as departmental point of contact in response to inquiries regarding eligibility for enrollment in Dollar Bank’s Credit Enhancement (CEP) Program.
Manage departmental registrations for Community Development’s attendance at events, group meetings and orientation sessions.
Attend evening and weekend events as required
Represent the bank at educational seminars, workshops, and housing programs with state, local, and non-profit housing organizations promoting financial literacy, community development mission, homeownership, and /or credit.
Review Home Ownership Program applications.
Actively researches for new community development partnerships that align with Community Development mission.
Order and review credit reports as requested.
Maintain updated filing/purging system to keep accurate count of program clients.
Monitor and reconcile various Community Development related accounts, i.e. matched savings accounts, field workshop reports.
Manage database of new clients via computer and create customer records.
Assist Community Development Officer with clients and follow-ups as needed.
Work in conjunction with Marketing Department on departmental booklet ads for events.
Develop and maintain supply of Credit Enhancement Program (CEP) workshop materials, Fast Track Homeowners training and credit presentation packets.
Prepare for exams from the Office of the Comptroller of the Currency (OCC).
Verify/Investigate organizations as 501 (c3), non-profit.
Prepare and send notifications/official letters to approved organizations.
Assist VP with contribution budget preparation and monitoring.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Benefits

Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes.
Part-time employees qualify for 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes.

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