Community Development Advisor

NorthStar Memorial Group • Fort Myers, FL

70d

About The Position

Are you an experienced telemarketer looking for a role where your phone skills are the key to success? We are seeking driven individuals whose primary responsibility is to set appointments and engage with families over the phone. The Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.

Requirements

• Minimum 3 years of professional telemarketing experience.
• High school diploma or equivalent.
• Valid drivers license and reliable transportation.
• Strong communication and organizational skills.
• Comfortable working in a fast-paced, goal-driven environment.

Responsibilities

• Make outbound calls to generate appointments for pre-need planning services.
• Set 10-12 qualified appointments weekly, tracked in our CRM system.
• Follow a proven training plan to master appointment setting and phone engagement.
• Maintain accurate records of all activity and follow-up using CRM tools.
• Provide exceptional customer service and represent our brand with professionalism.
• Collaborate with advisors by setting appointments that lead to shared success and commissions.

Benefits

• Base compensation with commission opportunities.
• Clear career path for high performers.
• Supportive team environment and ongoing training.
• Opportunities to contribute to meaningful end-of-life planning services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees