Community Coordinator

Brio Living Services • Sparta, MI

9d • $18 - $20

About The Position

In this role, you’ll be at the heart of our community—ensuring day-to-day operations run smoothly while creating a welcoming, supportive environment for residents. You’ll build strong relationships, respond to resident needs, and help maintain full occupancy by guiding the leasing process and connecting with prospective applicants. From coordinating resources to ensuring compliance with housing regulations, you’ll play a key role in both operational success and resident satisfaction. Your work will directly impact the quality of life within the community while helping us meet our financial and service goals.

Requirements

• High school diploma or equivalent with 2-3 years of relevant work experience, or a Bachelor’s degree in a related field from an accredited institution.
• Ability to provide excellent customer service and demonstrate a strong work ethic.
• Proficiency in computer skills, including Microsoft Office Suite.

Nice To Haves

• Prior experience in affordable housing property management as an Assistant Manager or Property Manager, preferred.
• Knowledge of HUD, LIHTC, COS, and the affordable housing industry is essential.

Responsibilities

• Serve as the primary point of contact for residents, responding to needs, resolving concerns, and supporting a positive community environment
• Oversee day-to-day operations to ensure the community runs smoothly, safely, and in compliance with affordable housing regulations
• Manage leasing activity, including maintaining applicant pipelines, supporting the selection process, and working to achieve and sustain full occupancy
• Build and maintain strong relationships with residents, prospective applicants, vendors, and internal teams
• Coordinate and connect residents with community resources to support their needs and well-being
• Maintain accurate records and reports, including lead management and occupancy tracking
• Support financial processes, including communicating rent responsibilities and assisting with community financial performance
• Assist with inspections, safety procedures, and compliance requirements at the federal, state, and local levels
• Respond to urgent or emergency situations as needed
• Provide support to other affordable housing communities and teams as needed, ensuring consistency in operations and resident experience across locations

Benefits

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay – Get paid when YOU want!
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Mileage Reimbursement – Offered for work-related travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED