Community Connector (Field/Remote) Abq Area Only

Molina Healthcare • Albuquerque, NM

391d • $34,112 - $66,498

About The Position

The Community Connector position at Molina Healthcare is a community-based role focused on advocating for and assisting members in managing their healthcare needs. This position involves engaging with members in the Albuquerque area, providing support through non-clinical paraprofessional duties, and helping them navigate their health plan benefits. The role requires a strong understanding of community resources and involves significant face-to-face interaction with members to empower them in their healthcare journey.

Requirements

• High school diploma or GED required.
• Minimum 1 year experience working with underserved or special needs populations.
• Valid driver's license with a good driving record and reliable transportation required.
• Bilingual in Spanish preferred based on community need.
• Knowledge of community resources and healthcare systems.

Nice To Haves

• Associate degree in a healthcare-related field preferred.
• Current Community Health Worker (CHW) Certification preferred.
• Active and unrestricted Medical Assistant Certification preferred.
• Familiarity with healthcare systems and community-specific culture.

Responsibilities

• Serve as a community-based member advocate and resource.
• Engage and assist members in managing their healthcare needs.
• Collaborate with the Healthcare Services team to provide non-clinical paraprofessional duties in the field.
• Meet with members face-to-face or via video call.
• Assist members in scheduling appointments with providers and arranging transportation for healthcare visits.
• Help members get prescriptions filled and follow up on missed appointments.
• Assist members in accessing social services and community resources for housing, food, and employment.
• Conduct outreach to locate and support disconnected members with special needs.
• Participate in ongoing or project-based activities requiring extensive member outreach.
• Guide members in maintaining Medicaid eligibility and accessing financial resources.

Benefits

• Health insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED