Community Connection Navigator

Personal Enrichment Through Mental Health Services IncLargo, FL
20dOnsite

About The Position

Provides real time navigation services in the reduction and elimination of barriers to services and resources via telephone, referral, and walk-in.

Requirements

  • Bachelor’s degree in social services or behavioral health field with at least one (1) year of experience working within a community setting or Associate in Human Services with 2- 4 years of experience.
  • Must have effective communication skills and the ability to work autonomously.
  • Ability to see and hear in emergency situations.
  • Ability to communicate orally and in writing.
  • Ability to travel independently to various sites in the community as needed.
  • Must be able to complete the Community NAPPI (Non-Abusive Psychological Intervention) training.

Nice To Haves

  • Bilingual capability preferred.
  • Familiarity with the area is a plus!

Responsibilities

  • Assists with assessment of needs
  • Maintains phone and/or face to face contact with provider agencies serving individuals to effectively collaborate for appropriate services
  • Advocates for and links individuals with other services and resources, both formal and informal, as indicated
  • Serves as coordinator of service network for community and involved providers;
  • Takes any indicated action to reduce barriers to service utilization/access in circumstances in which service implementation has not occurred in a timely manner;
  • Works with collaborative partners for referral follow up, co location service delivery, and service coordination as indicated.
  • Facilitates the identified Community Resource Events with partner/staff; Provides information in a dignified and full Wrap approach for the Resource Support Plan and ensures that all information and referral data remains current.
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