Community Concierge

Core Spaces•Tuscaloosa, AL

3h•Onsite

About The Position

The Community Concierge plays a vital on-site role in ensuring smooth day-to-day operations within the leasing office of the property. From conducting prospect tours and follow-ups to spearheading internal and outreach marketing endeavors, resident retention efforts, and overnight on-call duties, they are the cornerstone of resident satisfaction and community engagement. Additionally, the Community Concierge may assist with various clerical or office-related tasks as required, showcasing adaptability and a commitment to excellence in all aspects of their role.

Requirements

High School Diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings or groups
The utmost level of integrity in all instances, and shows respect towards others and towards company principles

Nice To Haves

Ability to write and speak effectively using appropriate conventions based on the situation
Actively listening to others, asking questions to verify understanding, and providing feedback with tact and consideration
Efficiently using time by prioritizing and planning work activities
Sharing key information with others involved in a project or effort, working in harmony to accomplish objectives, responding with enthusiasm to directives, and showing support for departmental and organizational decisions
Proficient in Microsoft Office, Google Suite

Responsibilities

Ensure availability to work a minimum of 15 hours each week, as determined by the Community Manager
Commit to working full shifts, which consist of a minimum of 3 hours per shift on-site at the property.
Be flexible to work additional hours, including evenings, weekends, and overtime as needed
Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours
Complete all prospect tours of the community
Responsible for following up with assigned prospects in a timely manner.
Responsible for planning, implementing, and performing marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities for the community
Curate content for social media and marketing materials
Post to social media as directed by the Community Manager
Create marketing materials using Canva
Responsible for evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events on behalf of the community
Assist in outbound marketing and leasing activities as needed
Complete special projects as assigned by the Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Responsible for ensuring product presentation always meets brand and company standards