Community Concierge - Full Time

Core Spaces•San Diego, CA

13d•$19 - $20

About The Position

The Community Concierge is responsible for the day-to-day operations of the leasing office of the property. The Community Concierge will be responsible for prospect tours, prospect follow-up, internal and outreach marketing activities, resident retention efforts, and overnight on-call duties. The Community Concierge at times may be asked to handle other clerical or office type work as needed.

Requirements

High School Diploma or Comparable Degree
Demonstrated Leadership Skills
Proficient in Office Products and Windows and Apple operating systems.

Nice To Haves

Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization
Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others
Organization: Uses time efficiently by prioritizing and planning work activities
Integrity and Respect: Demonstrates upmost level of integrity in all instances, and shows respect towards others and towards company principles
Judgment: Demonstrates ability to make independent and sound decisions in all situations
Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions
Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed
Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations
Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people
Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.
Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully

Responsibilities

Must be available to work a minimum of 15 hours each week as determined by Community Manager
Must be available to work a full shift which is a minimum of 3 hours per shift
Must be available for additional hours including evenings, weekends, and overtime when necessary
Must be available to assist with move-outs, turn, and move-ins that extend beyond normal part-time hours
Complete all prospect tours of community
Responsible for assigned prospect follow-up
Responsible for planning, implementing, and performing marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities for the community
Curate content for social media and marketing materials
Post to social media as directed by Community Manager
Create marketing materials using Canva
Responsible for evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events on behalf of the community
Assist in outbound marketing and leasing activities as needed
Complete special projects as assigned by Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Responsible for ensuring product presentation always meet brand and company standards