Community Compliance Specialist

Fairfield Residential • San Diego, CA

59d • $24 - $30

About The Position

Our Community Compliance Specialists serve as a source of compliance knowledge for our affordable communities. The property team relies on them for their understanding of the local, state and federal laws and regulations relevant to affordable multi-family housing. Successful associates in this role show a special level of dedication to integrity and compliance and are superior communicators. They are deeply committed to and enjoy collaboration and are able to ingratiate themselves with colleagues.

Requirements

• High school diploma or equivalent experience.
• Minimum of one year Tax Credit, Housing Assistant Programs (HAP), Rental Assistance Programs (RAP) and/or Section 8 compliance experience required.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of how TRACS integrates with Yardi, as needed on a HUD property.
• Knowledge of Microsoft Outlook, Word, Excel.
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Strong attention to detail, organizational, time-management, and problem-solving skills.
• Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
• Professional verbal and written communication skills.
• Valid Driver's License is required.
• Able to reach deadlines independently.

Responsibilities

• DOCUMENTATION Manage Tax Credit, HAP, RAP and/or Section 8 based files.
• Manage the annual recertification process for on time file completion.
• Process all certification documents including 3rd party verifications and appropriate state and federal forms.
• Scan and upload file documents.
• CUSTOMER SERVICE Handle inbound and outbound phones calls and written correspondence related to compliance.
• Offer support and assist with one-on-one training with on-site staff.
• MONITORING & ASSESSMENT Complete final evaluation and analysis of completed application package and prepare file for approval.
• Communicate with Maintenance Supervisor and Community Manager to ensure all turnovers and inspections are completed on time, prior to move-in.
• Perform routine audits of all on-site programs files and assist in correcting problem areas with the Community Manager.
• COMPLIANCE Remain up-to-date on compliance procedures and training.
• Assure that all compliance requirements made by Monitoring Agencies are adhered to.
• Complete company required training by established deadline.
• Comply with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.

Benefits

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees