COMMUNITY COACH PT

EAST SIDE HOUSE SETTLEMENT•New York, NY

7d•$16 - $16

About The Position

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. ESH’s Jobs Plus Program aligns with our mission by providing high quality programs and services within community centers and school partnerships. Reporting to the Assistant Director, the Community Coach is responsible to recruit for the program through word-of-mouth advertising. The Community Coach will engage with the community and promote ESH’s Jobs-Plus program through tabling, one-one-one conversations, and sharing information at community and Tenant Association events.. As a member of the outreach team, the Community Coach is expected to provide valuable insight as to the needs and desires of the community residents. Community Coaches interact with all other department service areas and and focuses on membership and enrollment.

Requirements

High school diploma or GED; AA degree in human service-related field a plus.
Excellent verbal communication skills. Bi-lingual (English/Spanish) preferred but not required. Must be a “people person.”
Experience with grassroots information dissemination strategies. Previous outreach experience in urban communities helpful.
Knowledge of, and familiarity with, institutions and people from the Mott Haven neighborhood highly preferred.
Must be self-directed and organized.
Basic computer skills necessary.
Must live in the MillBrook, Mitchel, or Mott Haven Houses or surrounding neighborhood.
Must clear fingerprinting and background check
Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.

Responsibilities

Execute grassroots outreach strategy that will include regular check-ins at informal gathering places such as local pharmacies, bodegas, gas stations, car garages, dry cleaners, car washes, gas stations, barber shops, beauty salons, nail salons, libraries, Laundromats, houses of worship, fast food restaurants, and the community affairs offices at the 40th Police Precinct and PSA 7.
Work in partnership with existing neighborhood associations such as the Tenants Association
Do outreach in informal gathering places within NYCHA housing developments, such as sitting areas and playgrounds
Provide ongoing input, information, and materials (as requested) that support internal and external communication efforts about programming and opportunities.
Coordinate or assist in planning for events such as community meetings, block parties, health fairs and local business fairs
Develop systems to distribute information to community residents; Identify and implement the creative use of evolving social media platforms such as Facebook and Twitter to increase citizen engagement and dialogue
Coordinate outreach and referrals from the Resident Association Presidents at each of the housing developments served as well as with East Side House programs at four NYCHA-based early childhood centers, three NYCHA-based elementary afterschool programs, three NYCHA-based senior citizen centers, and seven school-based programs, which serve many residents of public housing from the Mott Haven neighborhood.
Serve as a receptionist for main desk: Welcome/screen all persons who enter office; Answer Phones, closely monitor shared Community Coach email inbox and respond to all inquiries in a timely manner; Take messages, Fax, Copy, retrieve and sort incoming mail
Assist Departments as assigned with small project and administrative tasks
Process SNAP / Medicaid Application and NYCHA recertification as needed.
Manage all sign-in sheets for events and office operations
Ensure the adequate completion of membership application folders; Facilitate new member orientation presentations