San Diego Humane Society-posted 2 days ago
$22 - $24/Yr
Full-time • Entry Level
Onsite • San Diego, CA
501-1,000 employees

San Diego Humane Society is hiring a full-time Community Cat Program Coordinator for our Community Cat Program team! How you’ll impact our mission: At San Diego Humane Society, we’re united by our mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. In this role, you will support the Community Cat Program Manager in facilitating the needs of the program which will include field work throughout San Diego, organizing volunteers, community relations and tracking in progress patients. Additionally, you will ensure the flow and efficiency of the program is maintained while ensuring humane handling and individualized attention for each cat that goes through the program. This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections. If you’re passionate about making an impact in the animal welfare movement, we’d love to talk to you. What’s in it for you? At SDHS, we’re proud to be an Equal Employment Opportunity Employer and commit to being a place where every person – staff, volunteer, and guest – can feel a sense of belonging. We support and invest in employees through conscious delivery of benefits and a workplace environment based on our Core Values. As an employee you’ll enjoy: Competitive pay and paid time-off (including your Birthday Day Off!) Comprehensive benefits package, training and well-being programs 403(b) retirement plan with 5% match after 1 year Free pet adoptions, pet vaccines and spay/neuter services …and so much more!

  • Work with the Manager to support the Community Cat Program (CCP) and process patients in accordance with policy. Proactively identify and make recommendations on opportunities to improve the CCP and use resources effectively and provide backup coverage for Manager as needed.
  • Ensure a high-quality experience for every client through exceptional service, including de-escalating guest concerns. Respond promptly and appropriately to all CCP-related inquiries including those on the call-back log and in the CCP inbox.
  • Support trap, neuter, return (TNR) efforts by assisting with the coordination of trapping, caring, and returning community cats, including participating directly in TNR. Transport community cats that are cleared for return to their found locations (RTF) and recruits and coordinates volunteers to do the same.
  • Safely and properly handle and transport community cats in traps and carriers with fear free techniques. Assist with providing basic animal husbandry (provide food, water, sanitation) to cats admitted to CCP as needed.
  • Assist with data tracking, inventory management, and administrative support for CCP. Responsible for CCP vehicle management, including ensuring the vehicle is always clean, equipped with the collateral and items needed, monitoring and filling gas as needed, and working with Support Services to ensure vehicle registration and maintenance is current.
  • Maintain the CCP spay/neuter schedule at the San Diego Campus.
  • Requires a High School Diploma or equivalent and a minimum of two (2) years of full-time experience in animal welfare and working directly with the public, or any equivalent combination of experience and education.
  • Experience trapping cats as part of a Trap-Neuter-Return program required.
  • Must have a valid driver’s license and be approved by SDHS insurance carrier to drive a company or personal vehicle for work purposes.
  • Prior experience working with cats in a shelter, animal hospital, high-volume spay/neuter clinic or other similar environment preferred.
  • Experience in customer services/guest relations or with formal community organizing training preferred.
  • Bilingual (English and Spanish) preferred.
  • Competitive pay and paid time-off (including your Birthday Day Off!)
  • Comprehensive benefits package, training and well-being programs
  • 403(b) retirement plan with 5% match after 1 year
  • Free pet adoptions, pet vaccines and spay/neuter services
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