Community Case Manager

Bernalillo County•Albuquerque, NM

2d•$21 - $30

About The Position

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Community Case Manager provides case management and counseling services to assigned clients: assesses individual needs, determines appropriate levels of care, and coordinates referrals. This role supports clients in residential, community-based, and jail-based settings, and works closely with external agencies to connect clients to treatment, healthcare, legal, and social services.DUTIES AND RESPONSIBILITIES • Conducts initial client interviews and gathers case histories to assess needs, addiction severity, and appropriate levels of care. • Coordinates with community agencies to schedule and support client participation in treatment and support programs. • Supports the reliability and effectiveness of client treatment, services, and rehabilitation efforts. • Provides case management services by identifying needs and makes appropriate referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance. • Establishes and maintains relationships with community partners and professionals to facilitate client support and service delivery. • Collaborates with families, justice system personnel, and community resources to support client progress. • Transports clients to appointments and other service providers as needed. • Maintains accurate and timely case documentation, including case notes and reports. • Prepares case files for regular review and participate in quality assurance processes. • Delivers program-related services in residential, community, and correctional settings. The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

Requirements

Bachelor’s degree in Criminal Justice, Psychology, Sociology, or a related field.
One (1) year of work experience in criminal justice, social work, counseling, or a related field.
Any equivalent combination of related education and/or experience may be considered for the above requirements.

Nice To Haves

Licensed Substance Abuse Associate (LSAA) preferred.

Responsibilities

Conducts initial client interviews and gathers case histories to assess needs, addiction severity, and appropriate levels of care.
Coordinates with community agencies to schedule and support client participation in treatment and support programs.
Supports the reliability and effectiveness of client treatment, services, and rehabilitation efforts.
Provides case management services by identifying needs and makes appropriate referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance.
Establishes and maintains relationships with community partners and professionals to facilitate client support and service delivery.
Collaborates with families, justice system personnel, and community resources to support client progress.
Transports clients to appointments and other service providers as needed.
Maintains accurate and timely case documentation, including case notes and reports.
Prepares case files for regular review and participate in quality assurance processes.
Delivers program-related services in residential, community, and correctional settings.