Community Care Nurse Coordinator (RN)

Department of Veterans Affairs • Richmond, VA

49d • Onsite

About The Position

This Registered Nurse (Community Care Coordinator) (HAS Service) position is located at the Central Richmond VA Medical Center, Richmond, VA, within the VA Community Care Center (VACC). He/she functions directly to support the activities of the local Office of Community Care (LOCC). The Registered Nurse is responsible for the planning, integrating, implementing, modifying, and evaluating the effectiveness of the Veteran's care. The LOCC foundational elements will serve to support delivery of high quality, timely care to the Veteran receiving services in the community. The Registered Nurse is the lead of the integrated care team established by the VA Community Care Operating Model. He/she is responsible for providing clinical leadership and expertise on community care processes and regulations. The Registered Nurse will serve as a liaison to both internal and external providers and will be responsible for managing the care of the Veteran and the seamless transition to and from the community. He/she possesses the knowledge related to VHA guidelines, utilization review criteria, current evidence-based standards of care, compliance guidelines and local policy related to Delegation of Authority as established by the facility Chief of Staff. Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs. The Registered Nurse functional roles includes following the standardized care coordination model, incorporating case management principles if applicable, knowledge of processes related to referral and authorization and secure medical documentation exchange. The ability to identify Veterans requiring disease management and the process to obtain these resources internal or external to the VA if applicable. The Registered Nurse will focus on providing care that is unique to the Veterans needs and continues to monitor, track, and intervene if necessary in the episode of care across the continuum. The Registered Nurse will demonstrate effective communication skills to collaborate and co-manage the Veterans care with the multidisciplinary team in cost-effective manner.

Requirements

• Knowledge related to VHA guidelines, utilization review criteria, current evidence-based standards of care, compliance guidelines and local policy related to Delegation of Authority as established by the facility Chief of Staff
• Knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs
• 1 full and unrestricted license from any US State or territory

Nice To Haves

• Preferred Case Management/ Care Coordination experience. with five (5) or more years nursing experience
• Experience with Outlook, Excel, PowerPoint, & Word preferred along with the ability to navigate computer systems

Responsibilities

• Planning, integrating, implementing, modifying, and evaluating the effectiveness of the Veteran's care
• Providing clinical leadership and expertise on community care processes and regulations
• Serve as a liaison to both internal and external providers
• Managing the care of the Veteran and the seamless transition to and from the community
• Following the standardized care coordination model
• Knowledge of processes related to referral and authorization and secure medical documentation exchange
• Identify Veterans requiring disease management and the process to obtain these resources internal or external to the VA if applicable
• Focus on providing care that is unique to the Veterans needs and continues to monitor, track, and intervene if necessary in the episode of care across the continuum
• Demonstrate effective communication skills to collaborate and co-manage the Veterans care with the multidisciplinary team in cost-effective manner

Benefits

• Competitive salary, regular salary increases, potential for performance awards
• 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees