Community Care Manager (BHCP)

Eliot Community Human Services • Lawrence, MA

414d • $50,000 - $50,000 • Remote

About The Position

The Community Care Manager (BHCP) role at Eliot's Behavioral Health Division focuses on providing integrated care management for MassHealth members with complex medical, behavioral health, and social needs. This position involves coordinating service delivery tailored to the unique needs of enrollees, working closely with a multidisciplinary team to conduct comprehensive assessments and treatment planning. The Care Coordinator will foster relationships with enrollees and their care teams, ensuring that treatment goals are culturally competent and recovery-focused.

Requirements

• Bachelor's degree (preferred)
• 1 year of case management experience (preferred)
• 2 years of experience providing outreach services (required)
• 1 year of experience working with adults with psychiatric disabilities (preferred)
• Driver's License (required)
• Fluency in Spanish (required)

Nice To Haves

• Bilingual candidates preferred and eligible for a 6% differential if fluent in needed language.

Responsibilities

• Promote hope and empowerment through meetings and support with individuals.
• Empower individuals to exercise autonomy in all aspects of their life.
• Assist enrollees with identifying choices and developing skills in self-advocacy.
• Provide side-by-side interventions to enrollees that focus on problem solving, skills training, modeling behavior, optimism, and encouragement.
• Assist the team and enrollees in providing ongoing assessment of symptoms and responses to Care Team interventions.
• Participate in the development of Assessments and Treatment Plans for each engaged enrollee.
• Ensure that treatment goals are culturally competent, strength-based, realistic, attainable, and promote recovery focused on an enrollee's goals for wellness.
• Engage each enrollee in their treatment planning process and ensure their preferences are embraced, collaborating with the enrollee's PCP and Care Team.
• Maintain all documentation related to assessments, treatment plans, enrollee contacts, collateral contacts, and any other necessary documentation.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree