Community Care Coordinator

Alternate Solutions Health Network•Kettering, OH

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. COMMUNITY CARE COORDINATOR The ideal candidate will have a Clinical license in the state of services as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW) and have discharge planning experience. At our agency, we care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As a Community Care Coordinator (CCC) the work you do every day makes a difference in the lives of our patients by providing patient healthcare coordination services, while nurturing relationships with referral sources. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program. You’ll transition patients to the homecare setting. You may attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. Kettering Home Care is a partner with Alternate Solutions Health Network. Post-acute care is at the center of improving health outcomes. We care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As the healthcare industry continues to evolve away from hospital-centric care, our work, caring for patients in their homes becomes more important than ever. Our success helping patients recover comes from engaging with them. We start at the facility bedside and coordinate each patient's transition back to their home, ensuring a smooth transition and that their care plan is right for them. We support complex, high-acuity, medically-at-risk aging patients. This is the most challenging group of individuals to serve, and we find it the most rewarding. And we do this all in partnership with health systems. Together we create a seamless care environment that enables patients to receive excellent care in the setting that best meets their needs.

Requirements

Effective and compassionate communicator with a positive attitude.
Problem solver with the ability to handle situations that will provide the best possible outcome.
Attention to detail is critical, as is being observant and following directions.
Associates degree with a minimum of two years’ experience; or a combination thereof.
Valid driver's license and auto insurance in your name as a driver.
Capable of all physical demands.

Nice To Haves

Licensed in the state of services as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW).

Responsibilities

Identify future patients and determine home care eligibility.
Review patient insurance and medical documentation.
Increase awareness of services offered.
Assist hospital/facility personnel in the discharge planning process.
Coordinate health care services as ordered by the attending physician and ensure coordination of all ancillary services following patient discharge.
Function as a resource for your patients.
Service account(s) to maintain facility relationships.
Promote well-being of patients as a part of the facility team(s).
Review and complete all clinical documentation following agency protocol and Medicare/Federal guidelines.
Participate in care integration meetings.
Build and maintain lasting positive relationships with patients/clients, facility/hospital personnel, physicians, and any other team members.
Notify the referring facility manager before contacting patients.