Community Business Development Rep (Orange County / Los Angeles)

SCAN Health Insurance•Yountville, CA

About The Position

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. The Job The role of a Business Development Rep II (aka Community Business Development Rep) emphasizes close collaboration with the Business Development Manager and other Sales Leaders. This position engages with centers of influence to obtain referrals and contributes to membership growth through the development of local area and community-based marketing. The role involves strategic networking in a defined territory and requires some local travel for events. Additionally, the responsibilities of Business Development Rep include implementing top-down initiatives, planning and executing community events, and working closely with the sales team to track lead conversion and ROI for activities. The performance of Community Business Development Rep is measured based on lead and sales goals, adherence to operational processes, and successful collaboration with the sales team. You Will Works closely with career field representatives and external brokers to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs), and providers, ensuring all efforts are directed towards building membership for SCAN Health Plan. Responsible for achieving monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments. Responsible for following up with reps and brokers for lead data and tracking sales conversions. Meets or exceeds weekly and monthly qualified lead goals. Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations (advertised or non-advertised) Distributes approved marketing and event materials. Works with Corporate Marketing and Compliance Departments in the approval, development, and production of advertising materials and or invitations for events. Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events (as needed in a non-virtual event) in the local community. Provides monthly calendar of their planned activities and ensures that all scheduled events filed. Minimum 20 events per month. Maintains weekly summary of activity and submits report on a weekly basis. Actively engages with provider marketing events, engages with primary care physicians and front offices. Responsible for carrying out events and achieving assigned membership growth targets through direct and indirect marketing activities. Works collaboratively with all sales channels to improve enrollment. Schedules, coordinates, participates in enrollment events, encourages vital partners to participate, and assists where feasible. Schedule new member orientations and present materials (plan benefits and other important information) to new members with a goal of retention and connecting new members to SCAN services. Ensures all events, activities, communication, materials, media, promotions, etc., meet brand and corporate guidelines and CMS rules and regulations. Responsible for obtaining payment approval for community events, communicating and paying vendor. Adhering to the highest level of compliance expectations. Adhering to all sales operations processes. Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned.

Requirements

Associate's / Technical Degree or equivalent combination, preferred. A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
3-5 years’ previous outside sales or Outreach experience within the Medicare community, required.
3-5 years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material), required.
Knowledge of HIPAA regulations and privacy laws.
Communicate effectively and professionally.
Creative solutioning skills.
Critical thinking.
Decision making.
Demonstrated experience working in fast-paced or implementation environment.
Must be able to sit and stand for long periods
Must be able to lift 30 pounds
Must be willing to work some nights and weekends.
Strong public speaking skills required
Technical Expertise – Basic analytical skills
Problem solving – Basic problem solving skills
Communication – Good communication and interpersonal skills
Travel 50+% of the time in the assigned area- Must have a valid driver’s license, automobile insurance and reliable transportation.

Nice To Haves

Previous healthcare marketing and grassroots/community outreach experience, preferred.
Experience in business/product network development and/ or marketing experience, preferred.
Understanding of health care markets, primarily Medicare and Medicare Advantage, preferred.
Bilingual English/Spanish, preferred.

Responsibilities

Works closely with career field representatives and external brokers to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs), and providers, ensuring all efforts are directed towards building membership for SCAN Health Plan.
Responsible for achieving monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments.
Responsible for following up with reps and brokers for lead data and tracking sales conversions.
Meets or exceeds weekly and monthly qualified lead goals.
Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations (advertised or non-advertised)
Distributes approved marketing and event materials.
Works with Corporate Marketing and Compliance Departments in the approval, development, and production of advertising materials and or invitations for events.
Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events (as needed in a non-virtual event) in the local community.
Provides monthly calendar of their planned activities and ensures that all scheduled events filed. Minimum 20 events per month.
Maintains weekly summary of activity and submits report on a weekly basis.
Actively engages with provider marketing events, engages with primary care physicians and front offices.
Responsible for carrying out events and achieving assigned membership growth targets through direct and indirect marketing activities.
Works collaboratively with all sales channels to improve enrollment.
Schedules, coordinates, participates in enrollment events, encourages vital partners to participate, and assists where feasible.
Schedule new member orientations and present materials (plan benefits and other important information) to new members with a goal of retention and connecting new members to SCAN services.
Ensures all events, activities, communication, materials, media, promotions, etc., meet brand and corporate guidelines and CMS rules and regulations.
Responsible for obtaining payment approval for community events, communicating and paying vendor.
Adhering to the highest level of compliance expectations.
Adhering to all sales operations processes.
Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.

Benefits

Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
A competitive compensation and benefits program
An annual employee bonus program
Excellent Retirement Savings program
A work-life balance