Community Business Development Rep (NorCal)

SCAN Health Plan-posted 9 months ago
$71,700 - $114,700/Yr
Full-time • Entry Level
Ambulatory Health Care Services
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The role of a Business Development Rep II (aka Community Business Development Rep) emphasizes close collaboration with the Business Development Manager and other Sales Leaders. This position engages with centers of influence to obtain referrals and contributes to membership growth through the development of local area and community-based marketing. The role involves strategic networking in a defined territory and requires some local travel for events. Additionally, the responsibilities of Business Development Rep include implementing top-down initiatives, planning and executing community events, and working closely with the sales team to track lead conversion and ROI for activities. The performance of Community Business Development Rep is measured based on lead and sales goals, adherence to operational processes, and successful collaboration with the sales team.

  • Works closely with career field representatives and external brokers to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs), and providers.
  • Responsible for achieving monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments.
  • Responsible for following up with reps and brokers for lead data and tracking sales conversions.
  • Meets or exceeds weekly and monthly qualified lead goals.
  • Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations.
  • Distributes approved marketing and event materials.
  • Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events.
  • Provides monthly calendar of their planned activities and ensures that all scheduled events filed.
  • Maintains weekly summary of activity and submits report on a weekly basis.
  • Actively engages with provider marketing events, engages with primary care physicians and front offices.
  • Responsible for carrying out events and achieving assigned membership growth targets through direct and indirect marketing activities.
  • Schedules, coordinates, participates in enrollment events, encourages vital partners to participate, and assists where feasible.
  • Schedule new member orientations and present materials to new members.
  • Ensures all events, activities, communication, materials, media, promotions, etc., meet brand and corporate guidelines and CMS rules and regulations.
  • Responsible for obtaining payment approval for community events, communicating and paying vendor.
  • Adhering to the highest level of compliance expectations.
  • Adhering to all sales operations processes.
  • Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods.
  • Actively support the achievement of SCAN's Vision and Goals.
  • Other duties as assigned.
  • Associate's / Technical Degree or equivalent combination, preferred.
  • 3-5 years' previous outside sales or Outreach experience within the Medicare community, required.
  • 3-5 years' experience with MS Office - Excel, Word, and Power Point, required.
  • Previous healthcare marketing and grassroots/community outreach experience, preferred.
  • Experience in business/product network development and/or marketing experience, preferred.
  • Understanding of health care markets, primarily Medicare and Medicare Advantage, preferred.
  • Bilingual English/Spanish or Chinese or Vietnamese or Korean, preferred.
  • Knowledge of HIPAA regulations and privacy laws.
  • Strong public speaking skills required.
  • Must be able to sit and stand for long periods.
  • Must be able to lift 30 pounds.
  • Must be willing to work some nights and weekends.
  • Creative solutioning skills.
  • Critical thinking.
  • Decision making.
  • Demonstrated experience working in fast-paced or implementation environment.
  • Technical Expertise - Basic analytical skills.
  • Problem solving - Basic problem solving skills.
  • Good communication and interpersonal skills.
  • Base Pay: $71,700.00 to $114,700.00 annually.
  • An annual employee bonus program.
  • Robust Wellness Program.
  • Generous paid-time-off (PTO).
  • 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday.
  • Excellent 401(k) Retirement Saving Plan with employer match.
  • Robust employee recognition program.
  • Tuition reimbursement.
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