Community Building Assistant - Represented

Central City Concern • Portland, OR

122d • $19

About The Position

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation. The Katherine Gray (formerly known as the Martha Washington) is a four-story building located in the heart of downtown Portland. The Katherine Gray consists of both studio and one-bedroom units, with both project-based Section 8 subsidized units and fair market units (rent restricted but no rent subsidy). The Community Building Assistant performs routine building cleaning, upkeep and monitoring of building activities and is an integral member of the property management and supportive housing team. This person is responsible for the upkeep of buildings, identifying and reporting resident issues, and maintaining the cohesion and livability of the community. Other key responsibilities are to provide assistance to residents, to effectively coordinate with other building staff, and to identify issues and opportunities in the community. Schedule: Wednesday-Sunday, 3:00pm-11:30pm Location: 1115 SW 11th Ave. Portland, OR 97205 Compensation: $19.97 per hour Seniority Bid Window Closes: 9/3/25

Requirements

• Must have High School Diploma or GED or be actively pursuing.
• Must not be a registered sex offender.
• Must be able to read, write and understand English.
• Must have basic computer skills including Word, Excel, Email, and basic file management.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and operate mechanical equipment.
• Must be able to climb stairs several times a day.
• Ability to adhere to Central City Concern's drug-free workplace.
• Must pass a pre-employment drug screen and background check.
• May be required to carry an agency cell phone for work use.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations.

Nice To Haves

• Previous experience with janitorial and resident service.

Responsibilities

• Maintain a high-quality, comfortable, and safe living environment in buildings.
• Perform building upkeep, room inventory, room turnover, vacant room preparation tasks, and routine pest control measures.
• Identify pests such as roaches, bed bugs, ants and rodents.
• Perform follow-up cleaning after pest control treatments, including vacuuming of pests and disposal of bed bug-infested property.
• Greet and answer queries from residents and building visitors and provide information and updates to staff.
• Perform regularly assigned tasks, including cleaning and straightening the lobby, hallways, unoccupied offices, bathrooms, elevators, residential rooms, and interior and exterior common areas.
• Clean windows, floors, countertops, appliances, and fixtures.
• Conduct periodic inspections of common areas.
• Report any hazardous conditions or emergency situations.
• Serve or disburse tenant notices, bulletins, and rent statements as assigned by Property Management and/or Supportive Housing staff.
• Assist new residents to become familiar with the community and available resources.
• Refer residents/clients to appropriate service staff as needed.
• Answer and direct telephone calls to appropriate staff, take messages, deliver notices and other documents, and maintain files as time allows or as assigned.
• Maintain daily event logs, delivery logs, incident reports, building rosters, and other reports and forms as assigned and as necessary to complete job duties.
• Monitor surveillance cameras and overall security of properties.
• Collect random and required observed urinalyses as assigned by Property Management or Supportive Housing staff.
• Monitor and enforce building visiting policies.
• Update lobby area with appropriate health and social services related information.
• Remove ice and snow as required during inclement weather.
• Inventory, label and store tenant property.
• Report to other sites as directed by supervisor.
• Adhere to safety policies and procedures.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security.
• Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements.
• Gather, edit, and refine program boilerplates and impact data.
• Help to keep files organized and updated.
• Adhere to all CCC policies, procedures, and guidelines.
• Attend all required meetings and training.
• Perform related duties as assigned, within the scope of the role.

Benefits

• Incredible benefits including an extensive total rewards package.
• Competitive compensation.
• Medical, dental, vision insurance.
• Student loan repayment options.
• Retirement savings matching plans.
• Generous paid time off plan beginning at 4 weeks of PTO accrual per year.
• 11 recognized Holidays & 2 personal Holidays.
• 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in the 3rd year.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance.

What This Job Offers

• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED