Community Branch Leader

On Tap Credit Union•Golden, CO

About The Position

On Tap Credit Union is looking for a dynamic, growth-driven Community Branch Leader to take our Golden market to the next level. This is more than a branch manager role — this is your opportunity to be the face of the Credit Union, the catalyst for business development, and the leader who turns community relationships into meaningful impact. If you thrive on building partnerships, driving performance, coaching lending excellence, and creating an unforgettable member experience — we want to meet you!

Requirements

Proven success in business development and relationship building
Demonstrated sales leadership and performance management experience
Advanced lending expertise with the ability to coach others
Strategic thinker with strong financial and operational acumen
Confident decision-maker with excellent judgment
High emotional intelligence and strong conflict resolution skills
Exceptional communication and influence abilities
Strong organizational discipline with a results-driven mindset
High school diploma or GED required; bachelor’s degree preferred
3–5+ years of progressive leadership experience in a retail banking or credit union environment
Demonstrated success in lending production and sales leadership
Strong knowledge of consumer and business lending products
Willingness to attend community events (nights/weekends as needed)
Personal smartphone capable of running current iOS or Android operating system

Nice To Haves

CCUFC certification preferred
Formal leadership or sales management training preferred

Responsibilities

Lead membership growth, consumer and business lending production, and deposit expansion.
Execute strategic plans that align with On Tap’s enterprise growth objectives.
Champion sales leadership and hold your team accountable to strong performance outcomes.
Blend community engagement with disciplined execution to ensure Golden is a high-performing market.
Build strong, trust-based relationships with local businesses, nonprofits, community organizations, and influencers.
Cultivate visibility and represent On Tap as a relationship-driven, solutions-focused financial partner.
Generate sustainable new business opportunities that fuel long-term growth.
Partner with our financial professionals to deliver operational excellence and compliance integrity.
Coach advanced lending skills — consumer and business — to elevate team performance.
Foster a culture grounded in accountability, service, and our K.E.G. of Excellence Values.
Create an environment where people grow, collaborate, and win together.